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Operations News & Media

American Express gets in the restaurant CRM business with purchase of Resy

May 16, 2019

American Express has entered an agreement to buy Resy, a digital restaurant reservations booking and management platform.

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Toast introduces payroll and management solution

May 15, 2019

Toast Inc., a restaurant management platform, has introduced Toast Payroll & Team Management, a solution that simplifies payroll and employee management…

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Pie Five struggles as Pizza Inn posts solid Q3

May 8, 2019

Rave Restaurant Group Inc. reported a mixed bag of Q3 financial results for its two brands, Pie Five and Pizza Inn. Although combined, company revenue…

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Domino's, Papa John's stocks tick up, possible good news en route for gas prices

by S.A. Whitehead — Food Editor, Net World Media Group

While stock values on the big brands played out their drama on the trading floor last week, crude production soared to levels not seen in nearly two years…

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Nation's 5th biggest restaurant operator shifts payroll, other key functions to cloud

May 1, 2019

The world's biggest Pizza Hut and Wendy's franchisee, NPC International, is rolling out a new digital multi-function payroll and HR management program that…

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Domino's tests GPS to accurately answer, 'Where's my pizza?'

April 29, 2019

Domino's began testing GPS driver tracking Monday in 27 corporate-owned stores throughout Phoenix. The company said in a news release that customers around…

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ParTech partners with Altametrics on POS software

April 25, 2019

ParTech Inc., a POS solution provider, is partnering with Altametrics and Hubworks, which provide cloud-based entreprise restaurant systems and software.

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How pizza brands can get their slice of post-Amazon Effect action

by Ray Reddy — CEO and Co-Founder, Ritual

The so-called "Amazon Effect" has changed the game for restaurateurs and pizza brands are no exception. What can be done to stay competitive in a faster…

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Papa Murphy's stock soars post-acquisition announcement

by S.A. Whitehead — Food Editor, Net World Media Group

The stock value for Papa Murphy's soared up to late 2017 levels last week after Wall Street learned of the chain's pending $190 million acquisition with MTY…

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Restaurants to add 1.6M jobs by 2029

April 8, 2019

The restaurant industry will add 1.6 million restaurant jobs by 2029, and sales should hit $863 billion by the end of this year, according to the National…

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Tyme Commerce debuts AI-driven food platform

April 1, 2019

San Francisco startup, Tyme Commerce, is debuting an end-to-end AI-driven food platform that promises to expand options and markets for food entrepreneurs.

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Commodity prices up, stock values down: Spring starts on sour note for most pizza brands

by S.A. Whitehead — Food Editor, Net World Media Group

The first week of spring brought higher prices for all the basic pizza commodities and — aside from Papa John's — lower stock values for the brands monitored…

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Leveraging Analytics to Improve Restaurant Operations

Restaurant operators have a firehose of data they can drink from to improve operations. The challenge is to make sense of the flood.

Presented by FastCasual.com

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3 brand leaders on the good, the bad, the ugly of third-party delivery

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Love it or hate it, third-party delivery is likely here to stay. At this week's Restaurant Franchising & Innovation Summit in Louisville, three restaurant…

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Domino's suffers another down week on NYSE

by S.A. Whitehead — Food Editor, Net World Media Group

Papa John's, Papa Murphy's and Pizza Hut all posted nice gains in value in stock trading last week, while Domino's continued to fizzle for another week.

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Putting the brakes on pizza lease problems before they start

It's not just "what you don't know" that can hurt a pizza operator in a leasing arrangement, but also what you don't anticipate. Here, the two men behind "The…

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Restaurant leaders to reveal how they increased traffic, sales via technology

C-level executives from more than 30 brands, including Papa John's, Chick-Fil-A, CKE, Dippin' Dots, Captain D's and Mongolian Concepts, will share stories and…

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Traders give Papa John's, cheese producers most Valentine's Week 'love'

by S.A. Whitehead — Food Editor, Net World Media Group

Love -- in the form of investor dollars -- was most plentiful during the last Valentine's Week for one turmoil-embroiled pizza brand, as well as many of the…

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Papa John's CEO: John Schnatter still 'believes in the core values of the brand'

February 6, 2019

Proof that cash may mend wounds comes this week by way of Papa John's CEO Steve Ritchie —  who just days after the announcement that the brand would get a $20…

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Is your supply chain management system really 'app' to the job?

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Inventory and problem-spotting as you go, massive time and money savings, and just maybe a restaurant staff mood-improving makeover: These are some of the…

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