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Operations News & Media

Smashburger franchisee to reveal how mobile marketing led to increased sales

January 29, 2019

Standing out and attracting a greater share of customers is a never-ending challenge for all QSR and fast casual restaurants. And a couple of circumstances — a…

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In the run-up to Super (pizza) Bowl, commodity winners, losers emerge

by S.A. Whitehead — Food Editor, Net World Media Group

The winners and losers were evident in the commodities report this week, as it was split right down the middle. Half the brands watched here weekly gained…

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Commodities: Rising stock values, falling commodity prices help operators fight 2.8 percent cost-of-living increase

by S.A. Whitehead — Food Editor, Net World Media Group

It's costing nearly 3 percent more to live in the U.S. this year than last, according to the Consumer Price Index cost-of-living adjustment for 2019, but the…

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Blind can't access Domino's online, court rules that has to change

January 17, 2019

The world's largest pizza chain is in violation of the Americans with Disabilities Act because its website cannot be read by screen-reading software for the…

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Mod Pizza snags Chipotle's former marketing director

January 16, 2019

Mod Pizza has appointed Chipotle's former executive director of marketing as its CMO. Mark Shambura will lead the Seattle-based fast casual's marketing…

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Commodities: National Pizza Week starts off on high note for most brands

by S.A. Whitehead — Food Editor, Net World Media Group

It's National Pizza Week! But even better than that, it's National Pizza Week with lower prices on most of the essentials pizza brands use in-restaurant daily…

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Taco Bell HR leader on making your restaurant an employee magnet

by S.A. Whitehead — Food Editor, Net World Media Group

Taco Bell's VP of People and Experience discusses the brand's multi-faceted approach to pulling in great employees in a tight labor market.

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Your Pie franchisee: What you do for your team, pays off with your guests

Despite the tough labor market, Georgia Your Pie franchisee, Ross Bradley, urges operators to continue to invest in their teams, just as they would in their…

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Commodities: With Super (pizza) Bowl in sight, cheese, wheat prices ignite

by S.A. Whitehead — Food Editor, Net World Media Group

With less than a month to go before that U.S. pizza holiday of holidays, the Super Bowl, cheese and wheat prices were on the rise last week.

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Schlotzsky's president on brand rebirth at age 50

by S.A. Whitehead — Food Editor, Net World Media Group

QSRweb Editor Shelly Whitehead talks with Fast Casual Editor Cherryh Cansler about the innovators in the Top 20 Brands to Watch report, then Schlotzsky's…

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How 'ancient grains' help pizza operators roll in the dough

by S.A. Whitehead — Food Editor, Net World Media Group

Teff, amaranth and other ancient grains have been going strong in the restaurant world for several years. But pizza restaurateurs stand to gain more than most…

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Spin Pizza rolls out menu, name changes

December 27, 2018

Spin Neapolitan Pizza, a Kansas City-based fast casual pizza concept founded 13 years ago, has changed its name to Spin Pizza, part of a large effort to…

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8 pizza operational perks from mobile food safety software

by Terry Dolan — Head of Solutions, WorldAPP

Mobile food safety software can provide pizza brands an array of other operational benefits, including everything from increased accountability to overall…

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Top 10 2018 Pizza Marketplace 'reads': Predictions, problems plus Papa John's

by S.A. Whitehead — Food Editor, Net World Media Group

Innovative approaches to pizza brand problems, pie flavor trends and, of course, the ubiquitous soap opera-in-a-pizza-box, Papa John's, were the leading…

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Falls, slips, 'barista wrist' major causes of lost restaurant worker time

In coffee houses and cafes nationwide, barista wrist is regularly waylaying employees for more than a year, while falls and wounds from sharp objects are also…

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Commodities: Fuel markets stuff a little extra cash in pizza operators stockings

by S.A. Whitehead — Food Editor, Net World Media Group

Lower natural gas and gasoline prices are giving pizza operators a little holiday love, with nice price drops in both categories over the last week.

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Is there a dollar-siphoning clog in your supply chain?

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

It's said, you never know if you don't look. Unfortunately, many pizza operators have turned a 'blind eye' toward their supply chains under the assumption that…

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Commodities: Pizza investors put wallets on 'lock-down'

by S.A. Whitehead — Food Editor, Net World Media Group

Investors apparently had the holiday spending jitters last week, pulling in their proverbial purse strings on all the pizza brands monitored by this site…

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Why your old-school training methods are failing

During a panel at the annual Fast Casual Executive Summit, industry executives discussed how they keep their employees engaged by using a variety of tools…

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Blaze Fast-Fire'd Pizza partners with (RED) in support of World AIDS Day

November 28, 2018

Blaze Fast-Fire'd Pizza is teaming up with (RED) Saturday in support of  World AIDS Day, according to a company press release. The chain is offering a…

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