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Operations News & Media

Gymnastics most popular Olympic sport for food delivery

August 2, 2021

Seventy-eight percent of American consumers will order food for delivery at least once while watching the Olympics this summer, according to a survey by…

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Quiznos Sub (Grupo QZCR) + SynergySuite Case Study

Grupo QZCR, a franchise group with Costa Rican Quiznos Sub locations, implemented SynergySuite as its back-of-house platform, leading to a 4% reduction in…

Presented by SynergySuite

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Costa Vida + SynergySuite Case Study

Costa Vida, a fresh Mexican concept, implemented SynergySuite as its back-of-house platform, leading to $400/week/location reduction in labor costs and 2…

Presented by SynergySuite

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Yum Brands bests Q2 earnings estimates with 23% SSS growth

July 29, 2021

Like McDonald's yesterday, and Domino's a week back, multi-QSR parent company, Yum Brands, managed to beat analysts' estimates for it second quarter earnings…

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Mountain Mike's Pizza Q2 same-store sales grow 16.4%

July 29, 2021

Southern California-based Mountain Mikes Pizza said its same-store-sales grew 16.4% in Q2, while total system sales grew 25.9% over 2020. AUVs for the brand…

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Canada's restaurant count dropped by 5K in 2020

July 28, 2021

Before the pandemic, Canada's restaurant count held steady at 66,000 units going back to 2016, but then 2020 happened, and the industry lost 5,000 units. That…

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Hunt Brothers Pizza hits 30-year mark with 8,000-plus stores

July 27, 2021

Nashville, Tennessee-based Hunt brothers is lighting the candles on its 30th birthday cake this morning – a feat realized as the chain racks up more than 8,00…

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Streaming TV for Restaurants that Bar Rescue’s Jon Taffer Swears By

What are your diners watching in-restaurant? Brands that help their customers laugh, clink their beer mugs and just plain ol’ enjoy each other’s company, are…

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Domino's Q2 earnings leave analysts expectations in the dust

July 22, 2021

Strong international and U.S. sales growth propelled Ann Arbor, Michigan-based Domino's Pizza into Q2 earnings results of $3.12 per share, exceeding…

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How Penn Station keeps customers safe on, off-premise

July 21, 2021

As more Americans get vaccinated and dine-in restrictions lessen, restaurants are preparing for traffic increases.

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Savory Restaurant Fund leader talks creating loyal customers, raving fans

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and…

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Building Your Brand Experience: Online Ordering Best Practices

Your online ordering site is a crucial part of your restaurant’s business. In this webinar, Brad Brooks of SpeedLine Solutions Inc., Todd Vierra of Spinato’s…

Presented by SpeedLine Solutions

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ICX Association names award winners in interactive customer experience

by David Drain

The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize…

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Magic Johnson, Ecolab teaming up for #TakeBackYourSocialLife

July 16, 2021

Ecolab, a provider of water, food safety and infection prevention solutions, is teaming up with Magic Johnson to launch the #TakeBackYourSocialLife campaign as…

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How to Keep Your Customers Safe in a Post-Pandemic World

As more Americans get vaccinated and dine-in restrictions lessen, restaurants are preparing for traffic increases.

Presented by FastCasual.com

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For Happy Joe's CEO: This time, it's 'personal'

by S.A. Whitehead — Food Editor, Net World Media Group

A lot of people have a lot of fond memories that whirl around the Happy Joe's Pizza and Ice Cream brand. That's one major reason its CEO Tom Sacco views his…

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Domino's share price still soaring, along with US gas prices

Domino's share price — up almost $100 since January — continues to leave a contrail as it soars upward, but now it has company in gas prices.

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NRA releases 6th COVID-19 operating guidance

July 9, 2021

The National Restaurant Association released its sixth COVID-19 Operating Guidance edition today to incorporate the latest guidance on subjects like indoor…

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Chuck E Cheese brings hourly shows back

July 9, 2021

Irving, Texas-based Churck E. Cheese said that after a year's hiatus, its hourly Chuck E. Live! shows are back in restaurants, along with the launch of its…

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SynergySuite raises $7M in equity, debt with help from LAGO Innovation Fund

July 8, 2021

SynergySuite, a back-of-house restaurant technology producer, has raised $7 million from equity and debt, according to a company press release. The…

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