Teaching in-store and digital ordering to play nice

by Noah Glass — CEO, Olo

One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?

QSR workers hold first convention to support minimum wage fight

July 28, 2014

More than 1,000 quick-service employees from around the country participated in the first-ever National Fast-Food Worker Convention last weekend. The…

Back to the Basics takes a deep look at the restaurant industry workforce

by Nate Riggs — CEO / Owner, NR Media Group

'I truly believe that great things come from people getting together and collaborating,' Mike Tyler, CEO War Room.

NAACP passes resolution in favor of $15 minimum wage

July 23, 2014

On Tuesday, the NAACP unanimously passed a resolution supporting a $15 minimum wage.

6 steps to promote staff, customer allergen awareness

by Betsy Craig — pres, menutrinfo.com

Have a disclaimer up in your restaurant that lets customers know the efforts made to accommodate diners with special dietary needs.

AllergyEats conference planned for October in NYC

July 21, 2014

The 2014 AllergyEats Food Allergy Conference is set for Oct. 21 beginning at 8 a.m. at the Radisson Martinique in New York City. This year’s event is open to…

Restaurant recruiting firm launches regional development franchising program

July 21, 2014

Patrice & Associates, a nationwide recruiting firm specializing in the restaurant industry, has introduced a regional development franchising program.

Kronos outlines three trends transforming workforce management

July 16, 2014

Kronos Incorporated recently hosted an event with retail and hospitality executives, including those from Starbucks, Dick’s Sporting Goods, Forever 21 and…

Chicago Mayor pushes for $13 minimum wage

July 10, 2014

Earlier this week, a task force appointed by Chicago Mayor Rahm Emanuel released a recommendation that the city’s minimum wage be raised to $13 an hour by the…

Restaurant industry adds 173K in first six months of 2014

July 7, 2014

Last week’s jobs report from the Bureau of Labor Statistics showed the national economy adding a net 288,000 jobs in June on a seasonally-adjusted basis. This…

Navigating the new food codes: Part 1

by Betsy Craig — pres, menutrinfo.com

Operators need to know the 8 major allergens and the best practices surrounding the use of separate containers and preparation methods designed to prevent…

JobApp releases social recruitment platform

June 27, 2014

JobApp recently released a new Social-Mobile Recruiting Start-Up Program aimed at helping service industry employers recruit Millennials.

Reliable transportation: What does that mean for hourly workers?

by Jason Hamilton — VP of Marketing, Snagajob

If you’re located in a bike-friendly city, make sure to let seekers know and you may attract new faces.

Lavu iPad POS adds scheduling tools for employees

June 19, 2014

Lavu Inc. has added new features to its mobile iPad POS software, including an Employee Portal that allows employees to view schedules online and trade shifts…

5 steps to get more (raving) customer reviews

Seventy-nine percent of consumers trust online reviews as much as personal recommendations.

Franchise association files lawsuit against Seattle for $15 min. wage vote

June 12, 2014

The International Franchise Association and five franchisees filed a lawsuit in U.S. District Court in Seattle on Wednesday, seeking to block Seattle’s…

Outlook for restaurant job growth at a 2-year high

June 9, 2014

Restaurant operators’ outlook for staffing is at a two-year high, according to new information from National Restaurant Association Chief Economist Bruce…

Seattle passes $15 minimum wage; franchisees sue

June 3, 2014

Seattle’s City Council unanimously approved a minimum wage increase Monday, to $15 an hour. Mayor Ed Murray is expected to sign its passage today, which would…

Mobile: bringing instincts back to hiring

by Jason Hamilton — VP of Marketing, Snagajob

Snagajob tests video applications to enable quicker connections and hires.

LRS introduces survey app to address real-time service issues

May 30, 2014

Long Range Systems has launched Check Point Surveys, a tablet survey application that helps businesses collect on-site customer feedback.