3 steps to cutting 1 huge expense

Legal hacks of credit card fees may seem complicated at first, but once understanding the three basic components of payment processing statements, they become…

How can a 3D-printed pizza change the world?

by S.A. Whitehead — Food Editor, Net World Media Group

Yes, 3D printed pizzas are pretty cool, but talk to the people behind this food-printing robot and you will find it could also be a real life-changing addition…

Why your loyalty program is failing and how to fix it (Part 3)

By harnessing the power of smart loyalty and letting customers control their own experience, brands can create a superior consumer journey.

Consumers rank Panera, Chick-fil-A, Starbucks, DQ as favorite brands

by S.A. Whitehead — Food Editor, Net World Media Group

Results are in from a study created via a mobile insights platform that captures customer impressions of some of the nation's premier QSR brands.

Knowing the pros and cons of DIY data warehouse, BI solutions

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Stakeholders within restaurant companies of all sizes have begun acknowledging the value of having access to timely, accurate and actionable information. The…

Payment breaches to continue despite US EMV liability shift

With the adoption of EMV technology in full swing, two questions remain top of mind: will the transition to chip and PIN make credit cards and transactions…

It's time to break the pencil: What employees need to know about food safety

With multiple locations and an ever-changing labor force, how can restaurants be confident the food they sell is safe and that every employee is acting…

Kitchen design and technology: 5 ways to improve foodservice operations

by Travis Wagoner — Editor, Networld Media Group

A successful foodservice operation must incorporate three elements: food, people and equipment.

How Smashburger, Billy Sims BBQ, East Coast Wings get franchisees to be social

by Travis Wagoner — Editor, Networld Media Group

Marketers have been touting the benefits of digital marketing for years, but motivating franchisees to carve out time to learn the ropes can be difficult.

At the Summit: Are you embracing the Internet of Things in your franchise?

by Travis Wagoner — Editor, Networld Media Group

Everyone seems to be talking about the "Internet of Things," or IOT, but what does that have to do with restaurants?

Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…

At the Summit: How to create a franchise-friendly supply chain

by Travis Wagoner — Editor, Networld Media Group

The supply chain is often the thorn in the side of franchisors, especially those that have brands spread nationwide or globally.

Wingstop, Pizza Hut, Cici's Pizza execs debate importance of mobile apps

by Travis Wagoner — Editor, Networld Media Group

The customer experience at a restaurant is paramount to a restaurant's success. Mobile apps have become increasingly part of that experience, but how important…

Caging your losses: How controlling loss can offset costs of using cage-free eggs

While restaurant owners and operators can try to pass price increases to customers, recent media reports suggest that although consumers are willing to pay…

4 new ways to use beacon technology in your restaurant

You can begin deploying beacons by using them to send marketing messages, such as special deals and coupons, to customers, but do you know about these…

5 little missteps that are killing your kitchen

Here are a few missteps you are likely to make that hinder you from maximizing your weekly cooking efforts.

Google goes "hands free" with mobile payments

by Will Hernandez — Editor, NetWorld Media Group

The company is testing what it calls a 'Hands Free' app that enables users to make and confirm purchases without a payment card or mobile wallet.

The Pizza ATM: Gimmick or marketing genius?

by Travis Wagoner — Editor, Networld Media Group

Although it's not yet in America, the Pizza ATM has been producing and dispensing pizzas in Europe for the past 13 years. Its owner has set it sights on…

What is your restaurant's carbon footprint?

Countries and companies across the globe are making climate change high on their agenda.

Growing reception and use of restaurant self-serve POS

While rugged mobile tablets are making their way into the food services market, one element of the checkout experience that continues to be in demand for…