Why operators need to know about patent trolls

by James Bickers — Editor, Networld Alliance

Patent trolls could cost restaurants money and slow innovation. Here's what operators need to know about patent trolls.

Independent pizzerias leverage local ingredients, marketing to compete with big chains

by Holly Freeland — Freelance Journalist, Pizzamarketplace.com

For independent operators, it's important to understand futures and have a good relationship with distributors and manufacturers to best manage food costs.

What to consider when implementing a restaurant kiosk

by Nicole Troxell — Associate Editor, Networld Media Group

A majority -- 88 percent -- of restaurant patrons indicate a preference for self-service technology at their table, while 12 percent indicated a preference for…

Competition for talent among hot trends for employers in 2015

by Brenda Rick Smith — Editor, Networld Media Group

The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and…

How some restaurant operators plan to navigate higher minimum wages

by Alicia Kelso — Editor, QSRWeb.com

Restaurant patrons across age groups and political orientations support increasing the minimum wage and adjusting it annually for inflation.

Order kiosks making a comeback in the restaurant industry

by Nicole Troxell — Associate Editor, Networld Media Group

Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.

Four reasons digital screens are more than menu boards

by Brenda Rick Smith — Editor, Networld Media Group

Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait…

Will Apple Pay be good, bad or neutral for the restaurant industry?

Seth Priebatsch, LevelUp's Chief Ninja, prognosticates about the future of Apple's mobile payments platform as it applies to restaurant chains.

Summit to take a deep dive into the future of ATM and mobile technologies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The second annual ATM & Mobile Innovation Summit in September will feature experts with exceptional depth of knowledge in areas of innovation, security…

Wearable technology brings a new world of opportunity to the restaurant industry

Wearables are combining the computing power of smartphones with the convenience of the accessories we put on every morning.

LevelUp's new StartUp program aimed at limited-service restaurants

by Will Hernandez — Editor, NetWorld Media Group

Consumers don't become comfortable making mobile payments until their third transaction.

Papa John’s franchisee: Trying to be everything to everyone is a bad strategy

by Alicia Kelso — Editor, QSRWeb.com

Pierre Panos expects a ‘shakeout’ in the fast casual pizza subsegment.

LevelUp: Consumers increase spending with iBeacon technology

by Will Hernandez — Editor, NetWorld Media Group

Experts don't believe BLE should be a replacement for current emerging technologies such as NFC or EMV, but rather complement the in-restaurant experience.

Why IT deserves a spot at the marketing table

In order to resonate with customers, applications and campaigns must be exciting, unique and useful.

How to extend the brand experience beyond your restaurant's four walls

by Alicia Kelso — Editor, QSRWeb.com

You have to commit to social media, spending time there and deeply engaging with your customers.

Plenty of new product launches expected at the National Restaurant Association Show

by Alicia Kelso — senior editor, QSRweb.com

Mobile and digital continue to be top trends, as does integrated technology solutions.

Pizza Hut testing interactive tabletops

by Alicia Kelso — Editor, QSRWeb.com

The new technology allows customers to order, pay and play games via a touchscreen tabletop.

Restaurant CEOs: You must spend more to make more

by Cherryh Cansler — Publisher, FastCasual.com

The first three months in business can determine the next three years of sales; training is critical.

Why now is the time to upgrade your POS system

by Alicia Kelso — Editor, QSRWeb.com

Systems should have mobile and online integrations, loyalty, security enhancements and reporting functionality.

Swipely's new release includes menu, service intelligence

by Alicia Kelso — Editor, QSRWeb.com

CEO says the system offers insight into what's most profitable or likely to drive repeat customers.