How voice AI is driving customer satisfaction, growth

July 24, 2023

In today's fast-paced world, customers demand speed and convenience. When it comes to food ordering, voice AI is a game-changer. By allowing customers to place…

How a McDonald’s Franchisee Reduced Employee Turnover and Doubled the Size of Their Staff

You can either blame the economy and hope the situation gets better or overcome your challenges by making a simple change to your hiring process. Watch as we…

Signature Systems releases PDQ 3rd party fulfillment solution

July 18, 2023

Signature Systems Inc. has released "PDQ Third Party Fulfillment," a POS-integrated and standalone option featuring automated delivery management.

Donatos to launch pizza vending machine in Columbus, Ohio

July 14, 2023

Donatos Pizza has partnered with Agápe Automation and the Grote Company to launch a fully autonomous pizza vending machine in Columbus, Ohio, according to a…

PizzaForno expands to University of New Orleans

July 13, 2023

PizzaForno, an automated pizzeria, has partnered with Chartwells Higher Education to bring the brand to the University of New Orleans, according to a press…

Ovation launches call-to-text feature

July 12, 2023

Ovation, a real-time guest feedback platform for restaurants, has released an automated call-answering feature, Call-to-Text, allowing restaurants to…

Is ‘best of breed’ the best POS approach?

by Larry Fiel — VP of Marketing, PDQ Signature Systems

How intuitive is your POS system? Does it work with the rest of your technology? Ask your POS these questions when it comes to a synchronous solution.

Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

Donatos Pizza taps Appetronix to introduce pizza vending machine

July 10, 2023

Donatos Pizza has teamed with Appetronix, formerly SJW Robotics, to launch a fully-autonomous pizza vending machine, according to a press release.

Yum Brands taps Treasure Data to drive personalized interactions

July 7, 2023

Yum Brands Inc. is deploying Treasure Data's Customer Data Platform to drive more personalized digital interactions, as well as spur customer acquisition…

2023 State of #ResTec | SynergySuite

What is the state of restaurant technology in 2023? Find out how your restaurants stack up against the competition with their technology in our latest report.

Presented by SynergySuite

Bite Ninja launches remote staffing system

June 23, 2023

Bite Ninja has created a patent-pending queuing system — NinjaQ — that allows restaurants to deploy workers remotely across multiple locations.

What Are Connected Workstations & Why Are They Beneficial?

Discover the benefits of connected workstations for businesses. Learn how they can increase productivity, streamline workflows, save costs, and enhance…

How operational fragmentation an impending challenge in pizza restaurant, delivery industry

by Edward Crowley — Managing Director, Cyntra

Operational fragmentation in the pizza industry can result in inconsistencies in food quality, long delays and service levels. This inconsistency can…

Customers can now get a pizza almost anywhere with Domino's Pinpoint Delivery

June 20, 2023

Domino's Pizza is making it easier than ever to order a pizza for delivery. The Michigan-based pizza brand has introduced Domino's Pinpoint Delivery, a…

Can a restaurant have 'too much tech?'

June 19, 2023

Restaurants of all sizes have spent the past few years investing in a variety of technologies to help them understand the health of their brands, gain…

4 Common Delivery Points of Friction and How to Fix Them

The pizza delivery landscape has changed dramatically in recent years, and operators face a host of new challenges.

Presented by SpeedLine Solutions

Middleby Corp acquires oil filtration company

June 13, 2023

The Middleby Corp. has acquired Filtration Automation Inc., a provider of oil management systems, for an undisclosed sum, according to press release.

SpotOn debuts wait time feature to jump-start order process

June 13, 2023

SpotOn, a software and payments provider, is debuting a "Seat & Send" feature that jump-starts the ordering process for customers who are waiting to be…

RobotLAB partners with Bear Robotics

June 12, 2023

RobotLAB, a robotics integrator, is partnering with automation and robotics innovator Bear Robotics to expand the availability of the Servi and Servi Plus…