SynergySuite Crowned the “Best SaaS for Catering & Hospitality” in the 2023 SaaS Awards

SynergySuite, a leading provider of enterprise solutions for restaurant back-of-house operations, has been declared the winner of the “Best SaaS for Catering …

How restaurant owners can ease the pressure of inflation

Restaurant owners are facing dramatic increases in operating costs. Fortunately, there are ways they can fight back.

Customer service still tops for restaurant staff

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.

How to leverage effective POS systems, marketing strategies to increase foot traffic

by Shannon Chirone — SVP, Marketing, HungerRush

A well-implemented POS system is more than just a tool for processing payments; it's a treasure trove of data and insights. By harnessing the capabilities of a…

Webinar unveils secret sauce for franchise success: Standardization

by Mandy Wolf Detwiler — Editor, Connect Media

October 11, 2023

Sam Gerace, CEO of Lineup.ai, and Michael Schatten, VP of operations at fast-casual brand Carrot Express, talk about standardizing operations to increase…

Scooter's Coffee exec: 'The whole point of innovation is growth'

by Mandy Wolf Detwiler — Editor, Connect Media

Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…

Anthony's Coal Fired Pizza and Wings removes AI ordering platform

by Mandy Wolf Detwiler — Editor, Connect Media

Anthony's Coal Fired Pizza and Wings first established an AI ordering platform in 2022, but just a year later the brand decided to remove the program, dubbed…

The Ultimate Multifunctional Printer: The MC-Label3

Compatible with various media types, including die-cut labels, permanent linerless labels, and receipt paper, the mC-Label3 goes beyond conventional label…

How to Motivate Franchise Operators to Follow Standardized Processes (and Why You Should)

Leave with a better understanding of key areas where consistency is king in the restaurant industry, and gain some helpful tips for implementing repeatable…

Presented by FastCasual.com

Domino's to pilot generative AI in next 6 months

October 3, 2023

Domino's Pizza and Microsoft have partnered to leverage Microsoft Cloud and Azure OpenAI Service to enhance the brand's ordering process, according to a press…

Wiseguy Pizza shaped by worldly inspiration, dedication to quality

by Mandy Wolf Detwiler — Editor, Connect Media

Wiseguy Pizza, launched by Nuri Erol and now owned by Thompson Hospitality, had five locations in the D.C./Maryland/Virginia region. The brand has grown with…

Marco's Pizza, Magna collaborate on delivery solutions

September 29, 2023

Marco's Pizza has tapped Magna, a global mobility tech company, to explore mobility solutions in last-mile food delivery in certain North American locations…

Olo taps SoundHound to allow voice orders at restaurants

September 29, 2023

Restaurants using Olo Connect will be able to process voice orders placed at an in-store kiosk, drive-thru or over the phone using artificial intelligence…

Tax Law Shifts In Quebec: A Guide For Bars And Restaurants

This guide will empower you to navigate Quebec’s Web-SRM and new tax law for Canadian bars and restaurants with confidence.

AI won't replace restaurant employees, it will make CX better

by Bradley Cooper — Editor, Connect Media

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

Webinar: How White Castle navigates efficiency through tech

September 22, 2023

In today's fast-paced business landscape, efficiency is paramount, especially for multi-site operations. The integration of technology into these operations…

Anthony's Coal Fired Pizza & Wings removes AI ordering

September 22, 2023

In a move designed to be more accessible to guests, Anthony's Coal Fired Pizza & Wings has removed its AI answering system from its restaurants. Customers…

The Power Of VARs: A Candid Conversation With POSGuys.Com

Colton Kaltenfeldt from POS Guys offers insights into the advantages of working with a VAR that benefit businesses in the long run.

Five Guys, BurgerFI, Papa Johns execs weighing in: 'Embracing AI without Killing Your Budget'

September 21, 2023

Restaurants of all sizes are exploring the use of artificial intelligence to cut labor costs, reduce errors, improve customer satisfaction and enhance the…

Gordon Food Service Canada names Toast preferred POS partner

September 20, 2023

Gordon Food Service, a Wyoming, Michigan-based warehouse foodservice distributor, has named Toast Inc., provider of a digital platform built for restaurants…