ICX Association names Elevate Award winners

September 22, 2020

The Interactive Customer Experience (ICX) Association presented its annual Elevate Awards during a livestream earlier today.

GoTab gets $6 million in latest funding round

September 22, 2020

GoTab Inc, a mobile POS and contactless ordering and payment platform, secured a $6 million investment to support new partnerships, integrations and launch…

Domino's promotes tech chief to EVP

September 22, 2020

Domino's Pizza Inc. has promoted Kelly Garcia, senior vice president and chief technology officer, to executive vice president and CTO, effective Oct. 2.

Keeping Your Restaurant Nimble in a Crisis with Back-of-House Technology

Successfully navigating a restaurant through the unpredictable current of a global pandemic demands more than just obvious tactics.

ICX Summit postponed till June 2021

September 2, 2020

The Interactive Customer Experience Summit has been postponed until June 2, 2021 due to travel restrictions related to COVID-19. The rescheduled event will…

78% of consumers are changing ways they pay

by Pat Shea — Editor, NetworldMedia

Pizza restaurateurs take note: Your customers are evolving almost as rapidly as technology itself when it comes to the ways they pay, according to this Visa…

Optimize Technology to Deliver Better Customer Loyalty & Engagement

When it comes to driving loyalty and increasing profitability through customer relationships, here are four technology-driven tactics imperative to a…

PopID intros pay-by-face solution

August 14, 2020

PopID, a Cali Group company, has launched its PopPay face-pay service, which lets users pay with their faces at facial recognition devices. Customers can link…

Mad Mobile acquires Sysco's restaurant technology company CAKE

August 10, 2020

Mad Mobile Inc., a mobile platform for restaurants and retailers, has signed an agreement to acquire CAKE, a restaurant technology company based in Silicon…

Automated drink dispenser maker Botrista raises $4M+

August 7, 2020

Botrista Technology, a startup based in Silicon Valley that provides an automated cloud-connected drink dispenser called DrinkBot, raised $4 million in seed…

A pizza restaurateur's guide to COVID-era profitability

The sweet spot when it comes to profitability for pizza brands is 75% capacity. But how is that achievable when the pandemic forces restaurateurs to cut…

TouchBistro acquires loyalty and marketing solutions provider TableUp

August 6, 2020

TouchBistro, a foodservice point-of-sale solutions provider, has acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the…

Grubbrr teams with BlueStar to meet commerce automation demand post COVID-19

August 5, 2020

Grubbrr, a commerce automation company, has teamed with with BlueStar, a global distributor of solution-based technologies, to help meet the demand for…

Onosys, ItsaCheckmate join to create restaurant-ordering solutions

August 3, 2020

Onosys, a platform for restaurant digital ordering, and ItsaCheckmate, a provider of end-to-end integrations between POS systems, third-party delivery and…

Qu-Franklin Junction solution aggregates delivery orders, gives brands power to multiply

July 30, 2020

API-based POS provider, Qu, has joined two-sided restaurant marketplace, Franklin Junction, to create a platform that uses a Qu tablet product to collect…

Contactless tech: Restaurants' 'new reality'

by Breck Hapner — Director of Marketing, Chepri

For restaurants today, contactless tech is fast-becoming as essential to business as the food itself.

How 1 pizza chain drove mid-market growth in the digital age

July 28, 2020

As the nation struggles with a resurgence of COVID-19 cases from L.A. to the Big Apple and many places in between, restaurateurs are struggling to adjust…

New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries

Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…

[ON-DEMAND WEBINAR]: How franchisees can drive mid-market growth in the digital age

Stay on the leading edge and learn what the best brands are doing technologically and how they're doing it to stay neck-and-neck with diners' expectations

Presented by FastCasual.com

With patent in hand, Mici 'presses' forward with national franchising

by S.A. Whitehead — Food Editor, Net World Media Group

Don't tell the restaurateurs behind Mici Handcrafted Italian this might be an inopportune time to launch a franchise nationally. They'll just tell you why the…