Domino's digs into GPUs' data-churning mega-muscle to transform customer experience

by S.A. Whitehead — Food Editor, Net World Media Group

Domino's has discovered a virtual goldmine in the data-handling computer power of a resource once confined to the picture-heavy needs of video gaming — the GPU.

Self-order kiosks are on a roll in U.S. restaurants

It’s no secret – self-order kiosks are on a roll in the U.S., which is catching up to Europe, where they are already commonplace. The reasons are multi-fold.

Presented by KioskMarketplace.com

California Pizza Kitchen stores tap into customer intelligence platform

January 13, 2020

California Pizza Kitchen has tapped restaurant intelligence platform, Yumpingo, to bring real-time guest insights to the 240-plus unit brand, according to a…

Grubhub addresses phone order snafu

January 9, 2020

Grubhub customers will be hearing a new prompt when placing a call to a restaurant using the ordering app, which will direct them to press the No. 1 to place…

Pizza robot startup, Zume, reportedly laying off most of its workforce

January 7, 2020

SoftBank-backed robotic pizza startup, Zume, plans to lay off up to 400 employees — 80% of its staff— and won't renew its Seattle lease in an effort to stop…

Blendid installs its second robotic smoothie kiosk

December 31, 2019

Robotic self-serve smoothie kiosk-maker, Blendid, has  installed its second location, this one at Sonoma State University's Charlie Brown Café earlier this…

Real-time restaurant course correction big benefit of integrated POS/ops management system

December 26, 2019

Appetize and Restaurant365 have partnered to provide a merged cloud-based POS and operations management platform to restaurant brands that allows operators to…

2020 pizza brand planner/predictor

by S.A. Whitehead — Food Editor, Net World Media Group

As 2019 draws to a close, pizza brands are contending with significant dips in dine-in traffic, as well as peaks in patrons' passion for all things…

Technology & CX in Restaurants

As restaurant operators face challenges on a variety of fronts, many are turning to technological tools to enhance how they serve their guests.

As the new 'Roaring Twenties' dawn, what should pizza brands take on?

by S.A. Whitehead — Food Editor, Net World Media Group

This month's Pizza Puzzler focuses on a question many brand leaders are mulling over at this hour, "How should I change my brand in the coming year for maximum…

[WEBINAR]: The Future of Enterprise POS

Enterprise Point of Sale doesn’t need to be volatile, especially when it’s such a vital part of your business!

Clean Juice expands into catering using Chowly/ezCater services

December 11, 2019

Clean Juice, a USDA-certified organic juice bar franchise, will be offering catering at all its locations, thanks to a partnership between Chowly, a restaurant…

[WEBINAR]: 2020 Tech Trends: The Year of Enterprise Cloud POS

Learn how restaurant Point of Sale technology has evolved from legacy enterprise systems to cloud POS and now to the Enterprise Cloud – Watch Now!

Fourth Enterprises tabs Sabre's Anderson as CEO, names Whitmarsh CFO

December 10, 2019

Fourth Enterprises, LLC, parent company of HotSchedules and Fourth, a provider of workforce, inventory and operations management solutions to the restaurant…

4 tasks that kitchen robots should take over

Advances in robotics technology are helping commercial kitchen workers be more effective and efficient in several key areas.

Presented by FastCasual.com

'From pizza to pad thai' -- Kroger-Clustertruck partnership puts ghost kitchens in Midwest metros

December 3, 2019

U.S. grocery superpower, Kroger, has partnered with delivery-only software platform, Clustertruck to offer a ghost kitchen concept that will serve multiple…

How automation can solve restaurant labor problems

High turnover is a lot for restaurant owners and managers to combat, but there is hope, and the answer lies in automation.

Presented by FastCasual.com

McDonald's tests cash-accepting self-order kiosks; will retrofits be needed?

November 14, 2019

McDonald's, which has pioneered the use of self-order kiosks, is testing kiosks that also accept cash, the company told Kiosk Marketplace via email. Cash users…

Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

Epson America releases receipt printer for small companies

November 13, 2019

Epson America Inc. has released its TM-T20III receipt printer designed for small and medium merchants to support existing POS and mPOS systems, according to a…