NCR launches social media referral and customer feedback solution

May 7, 2012

NCR Corp. has announced the launch of its NCR Customer Voice, a Web-based customer loyalty, retention and referral tool that enables operators to monitor…

How many people does it take to process a credit card?

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

I know this sounds like the old joke about a light bulb or a chicken crossing the road, but the way some restaurants operate, the joke is on them.  There are…

Upselling customers and getting the most out of advanced messaging

by Shawn Chute — COO, Sutus

When your phone line is busy, or your staff too busy to do more than take orders, you will miss out on opportunities to upsell customers.

Vendor Safe webinar to focus on PCI Compliance

May 1, 2012

A new webinar from FastCasual.com and VendorSafe Technologies will focus on the financial implications restaurant operators could face by not maintaining PCI…

Nutrition information display kiosks to show up at NRA show

May 1, 2012

QA Graphics, an Iowa-based interactive design firm, announced today that the company will demonstrate its nutrition information kiosk solution at the National…

Henny Penny webinar to focus on fryer technology

April 30, 2012

A new webinar from FastCasual.com and Henny Penny will focus on the evolution of fryer technology in the restaurant space. The webinar, The Evolution of Fryer…

Mapping solution launched for pizza segment

April 27, 2012

Revention has introduced an upgraded version of its mapping solution, NavPoint. NavPoint 2.0 is geared toward the pizza segment, helping delivery drivers…

Chuck E. Cheese's deploys cloud-based HR solution

April 19, 2012

Chuck E. Cheese’s parent company, CEC Entertainment Inc., has deployed Workday Inc., a SaaS-based enterprise solution for global human resources (HR), payroll…

QSR point-of-sale provider adds delivery component

April 19, 2012

Harbortouch, a touchscreen point-of-sale (POS) provider, has announced that it has added a new quick-service restaurant and delivery module to its free POS…

Central dashboard launched for location-specific content

April 17, 2012

VenueSeen has launched a central dashboard that pulls location-specific content uploaded to Instagram, Foodspotting and Foursquare.

Spectrio adds CallWorks to audio messaging offerings for pizzerias

April 11, 2012

Spectrio, a provider of audio messaging solutions, has signed a multi-year deal to become a reseller of CallWorks, a suite of audio messaging solutions serving…

Improving efficiency through call reporting

by Shawn Chute — COO, Sutus

There are now several phone and communications solutions on the market that come with reporting and advanced analytics as standard, including number of calls…

Domino's UK franchisee deploys store reporting software system

April 4, 2012

Domino's Pizza UK multi-unit franchisee, Sheermans Limited, has contracted to use the Domino's PULSE Franchise Office System and PULSE Polling System in 2…

HotSchedules forms partnership with My Recruiting Center

April 2, 2012

HotSchedules has announced that it has formed a partnership with My Recruiting Center (MRC), a provider of paperless applicant-tracking systems and employee…

Revel Systems teams up with Geek Squad on POS installs

April 2, 2012

Revel Systems, the maker of mobile point-of-sale systems that operate on Apple iPads or iPhones for restaurant and retail establishments, has announced that…

Godfather's Pizza franchisee deploys Coca-Cola Freestyle

by Alicia Kelso — Editor, QSRWeb.com

March 30, 2012

At least two Godfather's Pizza units in the Kansas City, Mo., market have deployed the Coca-Cola Freestyle machine, which offers 106 varieties of beverages…

NRA survey shows demand for online, smartphone presence

March 28, 2012

The restaurant industry was one of the first to come back from the recession, and for 2012, the National Restaurant Association's Forecast predicts a record…

Refrigerator magnet allows customers to order a pizza in one touch

March 27, 2012

While big pizza chains have been progressive in launching mobile and online ordering apps, the Red Tomato Pizza in Dubai has made things even more convenient.

Survey: Summer job market improving

March 27, 2012

With more than 200,000 jobs added to U.S. payrolls in each of the last three months, hiring managers for summer jobs have more positive news for job-seeking…

California Pizza Kitchen deploys HotSchedules staffing solution

March 26, 2012

California Pizza Kitchen has added the HotSchedules solution to its 200-plus U.S. locations.