Five tech tools to help treat every customer like a VIP

by Duessa Holscher — marketing, Granbury Restaurant Solutions

Most technologies can help you give exceptional customer service without extraordinary effort.

Firespotter Labs expands restaurant waitlist management app

November 16, 2012

Firespotter Labs has announced the launch of NoshList Premium, an expanded version of its restaurant waitlist management app for iPad. NoshList and NoshList…

ShopKeep iPad POS system enters the QSR market

November 15, 2012

ShopKeep POS has announced its entry into the quick-serve market with full kitchen printing capabilities.

QSR technology provider EMN8 wins Best in Biz award

November 15, 2012

EMN8 Inc., a provider of transactional engagement platforms across mobile, online, kiosk and call center for the quick-service restaurant industry, has been…

GE Capital launches restaurant finance Web tool

November 14, 2012

GE Capital, Franchise Finance (GEFF) is rolling out a new Web tool, GE SmartChart, to its customers across the U.S. The tool was introduced at this week's…

New tech promises on-the-spot mobile engagement

November 14, 2012

Benbria, a mobile customer engagement company, has launched BlazeLoop CE (customer engagement) for the retail, hospitality, finance, banking and restaurant…

Commentary: What merchants want from mobile commerce

The Merchant Customer Exchange is leveraging technology to create a mobile-commerce solution.

MICROS supports new Apple iPad Mini

November 7, 2012

MICROS Systems Inc., a provider of information technology solutions for the hospitality and retail industries, has announced that its OPERA and Simphony…

4 new technologies now serving restaurants

CEOs tell you why your restaurants need new solutions.

Restaurant consumers increasingly interested in technology

October 31, 2012

Consumers are increasingly interested in technology amenities when dining out, even though restaurants' incorporation of such amenities is slow.

7 must-have software tools for delivery restaurants

by Duessa Holscher — marketing, Granbury Restaurant Solutions

With the right delivery software in place, you'll be able to streamline orders, keep track of deliveries, and report on your success.

Digital signage taking a big bite out of the restaurant space

by Christopher Hall — w, t

Digital menu boards and digital signage are spreading quickly across the fast casual and quick-service restaurant sectors.

New research platform measures consumer location, behavior analytics

October 19, 2012

Location analytics firm Placed has launched its Placed Panels, a free service to measure the real-world behavior of opted-in panelists. Companies can use…

Groupon launches iPad POS solution for restaurants

October 11, 2012

Groupon has announced the national launch of Breadcrumb, a point-of-sale solution that runs on iPads for restaurants, bars and cafes.

Restaurant mobile payment app unveiled for Apple phones, tablets

October 8, 2012

Heartland Payment Systems, payments processors, has launched a solution that helps restaurateurs accept and process card payments anywhere inside and outside a…

Webinar: The Silent Restaurant Killer -- Customer Data Breach

Restaurants are the prime target of choice for cyber criminals. The success rate of their exploits and the financial damages they inflict are astonishing.…

POS system hackers are caught and prosecuted

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

Subway has been the subject of intensive scrutiny and media attention since it came to light that its POS system was found to be vulnerable and that several…

Tool allows operators to create custom music mixes

September 26, 2012

Restaurant operators looking for a way to provide custom music mixes at an affordable price have a new solution. ReMix, the newest service from business music…

SpeedLine new POS software inspired by mobile apps

September 24, 2012

SpeedLine POS version 6.4, released today by SpeedLine Solutions Inc., features a new, modern interface design and a range of new tools to increase restaurant…

Free webinar on avoiding customer data breaches

September 21, 2012

Restaurants are a prime target for cyber criminals, and the success rate of their exploits and the financial damages they inflict are staggering: The average…