Video

Papa John's CIO Mike Nettles on the human at the heart of technology

In this video recorded last spring, Hughes Director of Enterprise Solutions Tim Tang talks to Papa John's CIO Mike Nettles about the brand's digital initiatives.

October 1, 2018

Papa John's, for all its woes, has stayed on the leading edge digitally with the brand's innovations and initiatives. That's why this past spring Hughes Director of Enterprise Solutions Tim Tang took a moment to talk with Papa John's CIO Mike Nettles about how the brand stays on the crest of the digital wave. As it turns out, Nettles said even though the restaurant industry is abuzz with technology talk and AI chatter, all the software and programming still boils down to the human being restaurateurs are trying so hard to serve.

Editor's note: This interview was conducted before Papa John's founder, John Schnatter, stepped down as CEO and board chair of the company.