NCR's Chris Morris and WiFast's Kai Umezawa discuss how technology advances help restaurant operators go from "reactive," as has been the case in the past, to "proactive."
Morris discussed NCR's new Pulse system, which provides operators with a real-time view of sales data, and can provide sales daily forecasts by daypart and location.
Umezawa's WiFast company is offering Wireless services for restaurants while gaining customer information. Customers have to enter their email address in order to get online and can then figure out when they visit. If a customer hasn't been in your restaurant in awhile, WiFast will try to lure them back with a specific marketing campaign.
Saladworks was facing bankruptcy in 2015, when Centre Lane Partners bought it for nearly $17 million. Since then, CEO Patrick Sugrue has been working to breathe new life into the 30-year-old brand. "You have to be able to fail fast...
Carl Howard discusses how he turned a failing QSR brand into a thriving fast casual franchise and why he believes his work isn't quite yet done.
Sponsored by: Fazoli's
Jennifer Klawin, SVP, brand strategy, West Coast for BuzzFeed, shared social media tips with restaurateurs.
Watch this video interview with a foodservice expert to learn why so many audit programs fail and what brands should know when searching for, designing and implementing their own plans.
Restaurant franchises hoping to grow in the UK must embrace innovation and technology.
Domino's — never one to shy away from a delivery challenge — has opted to go "old school" for its latest delivery dilemma work-around in the snowy northernmost part of Japan, Hokkaido. The chain is dispatching antlered delivery drivers this...
Tim Tang of Hughes interviewed Douglas Kwong, Digital Director of Cicis Pizza at the 2016 CONNECT Mobile Innovation Summit, about how the chain uses digital marketing to delight its customers.
The Fast Casual Executive Summit 2016 brought together hundreds of c-level executives to learn from one another in Dana Point, California.
The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.