Keynoter: Want to motivate employees? Try ‘trust and track’ instead of ‘command and control’

Creating an employee training system that delivers outstanding customer service requires making employees feel engaged and providing regular feedback, according to Nick Sarillo of Nick's Pizza & Subs.

Commodities: Ever feel like you've been here before?

It's a bit like the movie, Groundhog Day, in the commodities and trading report for pizza these days, with the same trends that started about a month ago happening all over again.

Trumpcare yanked before vote, Affordable Care Act remains ... for now

Trumpcare was pulled from consideration in a vote by Congress, despite an ultimatum from the President to vote on the measure. For now, the Affordable Care Act remains with plenty of questions about what's next being asked by restaurant leaders and employees.

Commodities: Little in way of luck o' Irish for pizza stocks

The lucky leprechauns of St. Patrick's Day appear to have leaped right over pizza restaurateurs last week, after five days of relatively little to celebrate on the commodities and stock markets in the way of prices.

Automation: The possibilities of robo-restaurateuring - Part 3 of 3

Complete Automation in a foodservice operation is relatively rare at the moment, but that is changing almost by the day.

Commodities: Let's just pretend last week didn't happen

It was an unfriendly week for pizza stocks last week, and commodity prices for those in the pizza game didn't provide much help either.

Spring training: Are you disengaging your employees?

Clearly, increasing employee satisfaction, engagement, and retention is critical to your success, but the question remains: What can you do to truly achieve these objectives?

The plant-based burger that 'bleeds' like rare beef

It bleeds on the plate like a rare-cooked beef burger, tastes like a patty of ground beef but is produced with a mere sliver of the resources used to produce cow-based meat. It's the Impossible burger and it makes its chain debut today.

Commodities: News of consumers staying home pushes dine-in brands off cliff

The cause-and-effect relationship of market data studies is rarely displayed as clearly as it was in pizza trading last week after the mid-week news of a new NPD Group study that found a growing number of consumers are eating at home these days.

Kiosk translates in sign language to assist hard of hearing customers

Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted the company to the need.

Commodities: Mostly positive week for all but Papa Murphy's

Last week's stock market and commodities trading action was relatively positive for most pizza brands, which grew in value in overall trading and had some good news in the price paid for oft-used commodities like cheese.

Study: Billions wasted on loyalty efforts that bomb

Restaurants invest a lot in loyalty programs, but one massive study just completed by operational strategy company, Accenture, says a lot of that money is currently wasted because their data shows the programs often miss their mark, according to a news release.

How to romance customers out of Valentine's Day dollars

Coming up with attractive and creative Valentine's Day promos can be a challenge when nearly every restaurant on the planet is competing for the consumer’s love and affection. Check out some of this year's promotions.

NYC restaurateur proposes 3-tier minimum wage to 'help small business owners'

CEO Willie Degel thinks the industry should have a specific minimum wage for private companies with less than $25 million in revenues, a higher wage for private companies making $25-$50 million and an even higher wage for publicly traded companies.

Commodities: Heavy trading week brings a mixed bag of results

In last week's heavy trading, pizza stocks and pizza commodities were all headed in different directions as far as overall value is concerned.

2 events to help you succeed in franchising

To help operators avoid common pitfalls and to learn about the new technology now available to help restaurateurs succeed, Networld Media Group is hosting two events focusing on franchise growth and innovation.

3 brands discuss sweating out Super Bowl's 'super Busy-ness'

Across the U.S. this pre-Super Bowl week, restaurant owners, employees and vendors are probably popping extra vitamins — maybe even carb-loading a little in anticipation of the monumental demands coming Sunday. Here three brands relay the worries, the work and the potential wealth at stake.

Big brands hoping to score with a variety of marketing tactics on Super Bowl Sunday

Brands will fight for their piece of the pie on what the USDA describes as the  No. 2 food holiday of the year. Fifteen percent —  or about 48 million people — will place some type of food order.

Why the restaurant industry's relationship with US government is still #Complicated

Considering President Donald Trump's passion for business, many were hoping the relationship between the restaurant industry and the government would be less strained. Feelings about his leadership are mixed, however.

Commodities: Stock values rebound, supply prices flatten

The bottom line improved last week for pizza restaurateurs as stock prices for four major brands rebounded in value, and commodity prices overall either fell or remained flat.

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