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News & Media From Alicia Kelso

Expert panelists: Service trumps product, price and promotion

by Alicia Kelso — Editor, QSRWeb.com

In a faster-paced, mobile, customer-dominated, global economy, service and experience become priorities.

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Cheese prices continue to inch higher

by Alicia Kelso — Editor, QSRWeb.com

Papa John's hits a new 52-week high after its Q2 earnings report.

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Papa John's CEO: You can't make superior quality pizza for $5

by Alicia Kelso — Editor, QSRWeb.com

"In my 36 years of doing this, I've never seen the bigger players at that low a price point," Schnatter said.

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The future of the food industry is closer than ever

by Alicia Kelso — Editor, QSRWeb.com

Food production technologies are emerging to keep up with overpopulation and climate change concerns.

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Domino's turns in another 52-week high

by Alicia Kelso — Editor, QSRWeb.com

Cool summer temperatures yield lower natural gas prices.

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Kids' movie lineup slows Chuck E. Cheese's momentum

by Alicia Kelso — Editor, QSRWeb.com

A refinement of the brand's pizza dough is projected to reduce annual costs by $1.2 million.

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Customer demand prompts new pizza size at Sam & Louie's unit

by Alicia Kelso — Editor, QSRWeb.com

Sam & Louie's restaurant in Beatrice, Neb., has added a new pizza size — 14-inch — to the menu, a move prompted by customer requests.

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Wheat prices fall to lowest level since May '12

by Alicia Kelso — Editor, QSRWeb.com

Predictions of a 5-year-peak fall short at the gas pump, as prices drop from last week.

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Truly Organic Pizza's second location planned for Florida Gulf Coast campus

by Alicia Kelso — Editor, QSRWeb.com

July 29, 2013

Truly Organic Pizza is set to open its second location by Aug. 19 on the campus of Florida Gulf Coast University in Fort Myers, Fla.

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Restaurant workers plan wage protests in seven cities

by Alicia Kelso — Editor, QSRWeb.com

Thousands of minimum-wage employees, most of them in the limited-service restaurant industry, are planning to walk off their jobs next week in what is being…

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Consumers responding favorably to Domino's technology investments

by Alicia Kelso — Editor, QSRWeb.com

The company achieved nearly 7 percent same-store sales growth without any product introductions during the quarter.

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Gas prices barreling toward 5-year high

by Alicia Kelso — Editor, QSRWeb.com

Wheat prices fall to new 2013 low.

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Gluten-free taste 'puzzle' has been solved

by Alicia Kelso — Editor, QSRWeb.com

Gluten-free adoption had to jump the availability and affordability hurdles, and most recently figured out flavor.

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Cat Cora: When starting a restaurant, 'test the waters and protect your idea'

by Alicia Kelso — Editor, QSRWeb.com

To ensure your passion won't diminish for your business, it's important to stay innovative and keep things fresh.

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Kansas concept asks fans to help create 'Wichita pizza'

by Alicia Kelso — Editor, QSRWeb.com

Knolla's has launched a survey asking fans to select the crust type, thickness, shape and any add-ons that could define this new pizza style.

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Are restaurant marketers ignoring Gen X?

by Alicia Kelso — Editor, QSRWeb.com

Strategies have been geared toward the Boomers and the Millennials, but what about those of us in the middle?

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Gas prices back on the rise, no slowdown expected

by Alicia Kelso — Editor, QSRWeb.com

Domino's, Papa John's and CEC Entertainment ride the stock market high.

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How Rosati's Pizza onboarded a new catering program

by Alicia Kelso — Editor, QSRWeb.com

The company is upgrading its catering channel, which now includes off-premise, start-to-finish customer service, systemwide training and separate branding…

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'Fancy' dining offers clues about next big menu trends (Commentary)

by Alicia Kelso — Editor, QSRWeb.com

Will grains, seeds and kale pops show up on chain menus? Possibly.

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Yum! Brands: Pizza Hut needs 'more consistent value messaging'

by Alicia Kelso — Editor, QSRWeb.com

Same-store sales down 2 percent in U.S. business, but China's casual dining business is still growing strong.

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