News & Media From Judy Mottl
Building the brand culture: It’s all about empowering employees
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Establishing a 'cult' philosophy in building a robust brand culture isn't a bad thing. In fact, it's one of several valuable and viable approaches.
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ICX Symposium: Data is driving the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Data is driving customer engagement, and there is a wealth of tools an enterprise can use to collect, assess and analyze data to enhance its interactive…
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FCES15: Real estate decision requires lots of homework, data insight
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
As any business owner knows the location decision can sink the business or be the foundation of initial success and growth. But it involves much more than…
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FCES15: Tips on building a foundation for profitable growth
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Strategic and profitable growth for today's restaurants, quick service eateries and retailers is a comprehensive endeavor. But it's doable and the number one…
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FCES15: Why design is key to customer engagement
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Design is a key aspect for the customer experience and plays directly into the "corporate soul" and building a relationship with customers.
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FCES2015: Going mobile no longer ‘if’ or ‘when’ but ‘now’ for the restaurant industry
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mobile is the most effective way to serve the millennial segment.
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