White paper: How to use customer complaints to your advantage

Complaints are a primary communication tool to discover what customers want to change.

Pizzerias.com domain name sold at auction

August 10, 2009

The Internet domain name "Pizzerias.com" has been sold via Godaddy.com Auctions with a winning bid price of $20,105, according to a story on Dot Weekly, an…

Western Foodservice Expo names keynote speaker

August 10, 2009

Reed Exhibition Cos., producers of the Western Foodservice & Hospitality Expo, has announced that Garry Ridge, president and CEO of WD-40 Co., will be the…

Noble Roman's net up despite revenue decline

August 10, 2009

Revenues at Noble Roman's Inc., the franchisor of Noble Roman's Pizza and Tuscano's Italian Style Subs, were $1.9 million for the company's second quarter…

After 40 years, Papa Del's opens second store

August 10, 2009

Papa Del's, a fixture near the campus of the University of Illinois in Champaign, has opened a second location, according to a story in the Champaign-Urbana…

Pizza Pizza opens second Winnipeg restaurant

August 9, 2009

Franchisees Agum Bhagria and his wife Sangeeta are opening a Pizza Pizza restaurant at 2677 Pembina Hwy. in Winnipeg, Manitoba, the company has announced. …

Commodities update - Week of Aug. 10, 2009

August 9, 2009

Block cheese prices on the Chicago Mercantile Exchange averaged $1.28 per pound for the trading week ended Aug. 7, up five cents from the previous week. …

Uno official offers tips on revitalizing your brand

Hint: Your main customers may not be who you think they are.

Pizza Patron sets sales records in Dallas stores

August 6, 2009

Latino pizza brand Pizza Patron saw record sales in the Dallas/Fort Worth market following the launch of its new recession relief campaign, the company has…

California Pizza Kitchen comps off 6.5 percent in Q2

August 6, 2009

Comparable-store sales at California Pizza Kitchen restaurants fell 6.5 percent for the company's second quarter ended June 28, the company has announced. …

Pizza Pizza comps off 7.8 percent

August 6, 2009

Comparable-store sales at restaurants operated by Pizza Pizza Limited fell 7.8 percent in the second quarter ended June 30, the company has announced. The…

USDA to boost cheese prices

This has been the summer of low cheese prices for pizzeria operators, but it's about to come to an end.

To Focus Group, Or Not To Focus Group?

In an age of information databases, network connectivity, interactive media, and the Internet, quick access to consumer information has become the norm. Though…

Public Sector Use Of Internet Surveys And Panels

Marketing research is easily adaptable to the Internet, and the medium has opened the door to many would-be marketing research suppliers. We believe, however…

Survival Of The Fittest

Everywhere business leaders turn, they find nice-sounding, easy-to-swallow, seemingly plausible solutions to their problems.Corporate leaders talk to their…

Fast Food Chain Maintains Training Excellence with Online Tests

Maintaining consistency of quality and service within a chain of fast food restaurants takes constant vigilance. Restaurant managers need to understand food…

California Pizza Kitchen signs India expansion deal

August 5, 2009

California Pizza Kitchen has signed an agreement today with new franchise partners JSM Corporation Pvt. Ltd. and Daud Arabian Trading, to expand into India…

Papa John's to scale back franchisee programs

August 5, 2009

Papa John's is planning to scale back on some of its franchisee relief programs instituted over the past few months, according to a story in the Wall Street…

Chicago Tribune readers weigh in on slices vs. squares

August 5, 2009

The Chicago Tribune conducted an informal survey on whether their readers preferred slices or squares when it came to cutting a pizza. The topic generated…

Webinar: Restaurant Crisis Management: How to Protect Yourself During a Foodborne Illness Incident

Publicity of an actual or alleged foodborne illness outbreak can be devastating to your restaurant’s revenue and reputation. While you may be insured for…