Mellow Mushroom partners SecureConnect

Nov. 22, 2010

BHI SecureConnect has been selected as the endorsed and preferred PCI compliance provider for Mellow Mushroom and its franchise community.

"A security breach can have a devastating impact on the franchisee and the entire brand as a whole. For this reason we felt requiring our franchisees to have a consistent comprehensive solution was the best approach for our system," said, Jeff Wiggins, CFO of Mellow Mushroom. "We wanted in-store [network] protection that would be perpetually maintained and updated at a reasonable cost."

SecureConnect's National Account Program will provide Mellow Mushroom franchisors a cost-effective, comprehensive solution. In partnership with SecureConnect, the brand spearheaded an aggressive effort to educate and simplify the PCI process. Franchisees received necessary services for compliance and security while benefitting from ongoing communication and educational resources to help them understand the importance behind the initiative.

"We considered four different vendors in the process and SecureConnect quickly became our biggest contender," Wiggins said. "Some key factors in our decision were the number of years of experience, depth of technology and security expertise, range of services provided and the ability to educate and assist our franchisees on the many requirements of PCI compliance that go beyond hardware and software."

Vital for Mellow Mushroom's continued growth, SecureConnect is implementing a security and compliance initiative for the brand, while allowing franchisees to focus attention on the day-to-day activities within their restaurants. Essential services provided by SecureConnect include a fully managed firewall, centralized logging and reporting, 24-hour monitoring and support, quarterly vulnerability scanning, SAQ Assistance and a $100,000 Breach Protection Program, which is double the industry average.

Topics: Operations Management, PCI Compliance, Systems / Technology

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