QSRweb Podcast

Golden Chick president promises 500 stores, Netsurion on speeding up contactless pickup

Although just 189-stores in size now, Golden Chick is planning a lot of hatchlings for the future, with a goal of 500 stores nationally by 2030, according to podcast guest and chain President Jim Stevens. Plus, Netsurion exec, Mark Cline details what restaurateurs need now to succeed in the future.

May 8, 2020

Podcast Summary

Golden Chick President Jim Stevens. (photo provided)

Chicken is definitely hot stuff in the QSR category these days. The question, however, is it hot enough to sustain a doubling in size in under 10 years? Golden Chick President Jim Stevens believes so, and that's despite the significant setbacks that a pandemic-rattled world has delivered. Stevens is so confident in the Texas-based brand that he believes it will obtain same-store sales growth during this difficult year.

Those are just some of the revelations the leader of the 189-store chain discusses on today's QSRweb podcast, when he tells us why consumers in Golden Chick markets are willing to cross the proverbial road. And that is, of course, to get their hands on one of the brand's chicken sandwiches, even while wearing face masks and hunkering down at home due to COVID-19.

In the podcast's second half, Mark Cline, Netsurion SVP of Sales, joins the show to share what restaurants need to speed up their contactless pickup processes.