Chipotle vs. Panera: How QSRs adapt to generational differences in dining behaviors with unique strategies

Restaurants have adapted to massive shifts in consumer behavior in recent years, but those changes also include generational differences. Across all the top…

A&W Teams Up with Jolt to Streamline Operations

A&W Restaurants has partnered with Jolt Software, the leader in digital food safety and operations execution software, for checklist, employee communication…

Brew pub, pizzeria finds ready workforce in people with disabilities

by Mandy Wolf Detwiler — Editor, Connect Media

Brewability is a Colorado brew pub and pizzeria. What set the pizzeria apart from others in the industry is its employees: Brewability hires those with…

Westside Pizza focuses on fresh food, franchising

by Mandy Wolf Detwiler — Editor, Connect Media

Boise, Idaho-based Westside Pizza has 38 units. Learn how franchising and food have become two major tenets of the company's focus.

Blaze Pizza CEO: Pizzaverse tech still growing, staffing can be addressed

by Mandy Wolf Detwiler — Editor, Connect Media

During the Pizza Leadership Virtual Summit, Blaze Pizza CEO Mandy Shaw addressed the rise in technology and current staffing challenges.

Inflation, higher menu prices dampen restaurant visit activity

August 3, 2022

Consumers cut back on restaurant visits in the second quarter with physical and online restaurant traffic declining by 2% compared to the same quarter in 2021.

3 ways to recession-proof your restaurant

by Vladik Rikhter — CEO, Zenput

During a recession, some chains seem to still do well. The combination of convenience and lower prices resonate well with financially stressed consumers.

Marco's Pizza reaches $1B in sales, launches foundation

July 27, 2022

Marco's Pizza has reached $1 billion in sales. The company says the achievement comes on the heels of record-breaking growth and is due in part to its…

Young Pizza Guys franchisee brings fresh perspective to business

by Mandy Wolf Detwiler — Editor, Connect Media

Kaitlynn Caster became a Pizza Guys franchisee at the tender age of 24. Here are the lessons she's learned and the challenges she's faced.

Near Restaurant Report Unveils How Consumer Behavior Has Shifted Post-Pandemic/ How Restaurants Can Evolve

The New World of Consumer Behavior: Restaurants 2022 report highlights significant shifts in consumer behavior from the onset of the pandemic to today…

4 Signs that Your Customer Service Team Needs Additional Training

Every time your staff serves a client quickly, efficiently and courteously, you may be gaining a returning customer. But when crew members are not adequately…

Labor market challenges, inflation play role in Domino’s Q2 earnings

July 21, 2022

Domino's Pizza saw U.S. same store sales drop 2.9%, international same store sales decline 2.2% and global retail sales dip, without adjustment for foreign…

Dine-in not regaining popularity, take-out gains steam

July 20, 2022

Despite the fact all restaurants are completely open for dine-in, after two years of closures and restrictions due to the COVID-19 pandemic, the number of…

Organ Stop Pizza one of last 'pizza and pipes' concepts

by Mandy Wolf Detwiler — Editor, Connect Media

In the 1970s and 80s, pizza and pipe organ restaurants were popular. Now there are only two left in the U.S. and Organ Stop Pizza has a mighty organ that's…

What Is Barcode Technology, And How Does It Impact Retailers In 2022?

Barcode scanners have progressed beyond POS checkouts. Learn how they can help your business succeed!

Reduce Turnover on Your Team

High employee turnover has a negative impact on productivity, customer service and team morale. Learn how you can improve employee engagement and reduce…

Happy Joe's ready for growth, focuses on product over price

by Mandy Wolf Detwiler — Editor, Connect Media

Happy Joe's Pizza & Ice Cream has become a Midwestern mainstay with a wide variety of pizzas. The brand has more than 30 units in the pipeline.

How Your Phone System Helps Boost Revenue for Your QSR Business

Did you know that the right phone system can help you improve customer service, coach your staff through conversations without the client hearing and even…

How Star Micronics Is Helping Channel Partners Succeed

At Star Micronics, our executive team is always listening. We want to understand the challenges our channel partners face so we can do whatever is in our power…

Maximize Your Revenue with Suggestive Selling

Suggestive selling is one of the most effective ways to increase your store’s revenue and profitability. Even small additions to your customer orders can…