New studies show restaurant 'do's and don'ts' of online ordering, delivery

by S.A. Whitehead — Food Editor, Net World Media Group

As the restaurant industry continues to bask in the big-dollar benefits of online ordering, two new studies shed light on best practices when it comes to…

Fast food customer satisfaction remains unchanged, but high

June 20, 2017

There weren't too many surprises for fast food operators in the latest American Customer Satisfaction Index, a national poll on the quality of an entire range…

Me-n-Ed's goes out for a beer ... or 26

June 20, 2017

Me-n-Ed's Pizzeria opened a new brew-centric brand this June called Me-n-Ed's On Tap in Bakersfield, California, complete with a self-pour tap system…

Anthony's Coal Fired Pizza joins boycott wiping Anheuser-Busch products off NYC shelves

June 19, 2017

Anthony's Coal Fired Pizza has joined three dozen other New York brands in a boycott that is sweeping New York City store shelves clean of Anheuser-Busch…

Harken restaurateurs: Are you ready for the 'Day of the Dad?'

by S.A. Whitehead — Food Editor, Net World Media Group

Read on to find out why that fancy cocktail and offbeat entree will do your brand no favors on Father's Day.

&pizza comes 'home' to the Big Apple

June 14, 2017

Washington, D.C.-based &pizza is opening in the Big Apple next Tuesday, June 20, a news release said — which, as it turns out — is a homecoming of sorts…

Cicis reaps rewards of four-year revitalization

June 14, 2017

Pizza buffet chain Cicis said its 2013 revitalization plan is working, as proven by 16 consecutive quarters of same-store sales growth through Q1 of 2017, a…

Infographic: How online reviews can make or break your brand

Research quantifies the impact online customer reviews have on business performance. The reviews play a bigger role in the selection of restaurants than…

America's tastes today? Cauliflower on pizza; radishes as raw meat

by S.A. Whitehead — Food Editor, Net World Media Group

With rapid-fire delivery and an upbeat attitude, menu analyst and Kruse Co. owner, Nancy Kruse, last week told a standing room only crowd at the National…

Long Range Systems partners with VeriSolutions to improve restaurant operations

June 1, 2017

Long Range Systems, a global provider of on-site guest paging, tracking and restaurant intelligence tools, has announced a strategic partnership with…

Are you following these steps to find high-quality workers?

May 24, 2017

A veteran restaurant industry leader on why restaurant strategy today focuses on finding and keeping creative workers over and above just about everything else.

Food Online Ordering Systems integrates with Epson's printer for online ordering solution, including self-order kiosk

May 23, 2017

Food Online Ordering Systems, a provider of custom, in-house online ordering solutions for restaurants, has certified Epson America, Inc.'s latest product…

Considering an airport location? Bavaro founder shares lessons learned

Bavaro's pizza founder shares lessons learned from moving into an airport location.

The CIO-CMO partnership: The path to digital ordering dynamism

by Patrick Eldon — CEO, Ordertalk

Digital ordering success begins at the top of your organization with real alignment between those who lead the charge organizationally to make the system run…

Drink it in: The growing importance of beverages on the bottom line

by S.A. Whitehead — Food Editor, Net World Media Group

Execs from Coca-Cola Company, Krystal Company and S&D Coffee & Tea predict the year's coming beverage trends.

Elo teams with Star Micronics to bolster POS

May 9, 2017

Star Micronics, a provider of point of sale and proof of transaction technology, has partnered with Elo, a supplier of touchscreen solutions, to provide a new…

Rosati's pizza chain co-founder dies at 88

May 9, 2017

One of three brothers to found Rosati's has died. Alfred Rosati, 88, who helped launch the chain's first locations in the Chicago suburbs in 1964, died April…

The anti-app: why messaging is the new loyalty program

More than 60 percent of smartphone users download an average of zero apps every month, and most of those are opened only once. Roughly 75 percent of consumers…

Why 367 more days? A debriefing on the menu labeling delay

by Betsy Craig — pres, menutrinfo.com

Taking a step back from the new year-long extension in enforcement activation for menu labeling, brands need to give some thoughts to the road ahead and their…

'Do you deliver ... profits?' This webinar does

by S.A. Whitehead — Food Editor, Net World Media Group

Mastering delivery isn't easy, but this free May 18 webinar is a great place to learn how to re-ignite your program.