McDonald's tests cash-accepting self-order kiosks; will retrofits be needed?

November 14, 2019

McDonald's, which has pioneered the use of self-order kiosks, is testing kiosks that also accept cash, the company told Kiosk Marketplace via email. Cash users…

Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

The scary side of ghost kitchens

by Ray Reddy — CEO and Co-Founder, Ritual

Pizzerias have long been THE spots in the neighborhood where people meet, make connections and truly build a community. But what happens when those meeting…

Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

Paytronix launches feedback tool for online orders

November 5, 2019

Keeping delivery customers happy is quite a challenge, which is why Paytronix Systems Inc. has launched FEEDback, a module to help restaurant managers measure…

Study finds QSRs struggling to serve growing order-for-pickup audience

November 5, 2019

As much as the restaurant world debates home delivery, it remains a fact that order-ahead, pickup-in-store sales are racing forward and now, a recently…

Integrating delivery services: a disruption that can't be ignored

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Meeting this off-premise challenge, driven by the growth of e-commerce, requires a thorough assessment of how the organization manages its delivery orders.

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

4 steps to a successful restaurant delivery strategy

With so many delivery options and so much competition, how can your restaurant create a successful delivery strategy that differentiates you from your…

Presented by FastCasual.com

Auntie Anne's, McAlister's to discuss gathering great guest feedback in Nov. 7 webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Are your brand's guests giving you the straight scoop on what they want and don't want from your team? Not sure? Better check out this free webinar, featuring…

Digital Signage & the Internet of Things

Digital displays are no longer the passive carriers of content. IoT devices are allowing displays to make content decisions in real time, while providing…

Outstanding CX: An opportunity…and a challenge

Business executives in a 2019 study named “customer experience” as the single greatest opportunity for their organization. Learn how to make your customer…

5 pizza menu money-making musts

Research shows the average diner spends just 109 seconds scanning your pizza menu, while on average, 80% of your food sales come from a mere 20% of your menu…

Bavaro's: Building a pizza brand on history

by S.A. Whitehead — Food Editor, Net World Media Group

Any pizza operator who has ever tried to build a location inside a historic or near-historic location can relate to Dan Bavaro, who spent two years and a whole…

Domino's 0, disabled 1 in Monday Supreme Court action

October 8, 2019

Those with disabilities that make standard restaurant websites inaccessible won a pretty substantial victory Monday when the U.S. Supreme Court chose not to…

The tongue-wagging 'Wow!' power of Dog Haus + fast casual summit preview

by S.A. Whitehead — Food Editor, Net World Media Group

From the Tae Kwon Dog to the Bad Mutha Clucka, Dog Haus does dogs, sausages and other eats on a whole other plane. Today, Dog Haus Partner for Marketing and…

SpeedLine Introduces SpeedDine Online Ordering App

Pizza and delivery point of sale developer SpeedLine Solutions Inc. recently launched a new online ordering app for restaurants with SpeedDine online ordering.

&pizza set to 'Zume' into new markets with mobile kitchens

September 19, 2019

D.C.-based brand 36-unit, &pizza, has paired up with Zume, Inc., to deploy Zume Forward Mobile Kitchens to expand in new markets, as well as to test…

Mici's does day for daughters Sept. 25

September 16, 2019

Family-owned Denver pizza brand, Mici's, is setting Sept. 25 aside to honor one particular member of the family: daughters. That Wednesday also happens to be…

Appetize QSR platform integrates Olo, Punchh and SynergySuite

September 5, 2019

Appetize, a point-of-sale and enterprise management platform, has integrated with the Olo, Punchh and SynergySuite digital platforms to simplify restaurant…