CEOs of Captain D's, HuHot, Yalla, Slapfish pull back the curtain on business strategies

Improving sales, engaging customers, recruiting employees, food-safety issues and meeting government-mandated policies are just a few issues restaurant…

Free webinar: How to Create Loyal Guest Behavior

September 1, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

3 steps to "wow-ing" customers with your loyalty program

by Brad Marg — Chief Operating Officer, Clutch

Last year, Google released data showing that "near me" searches on their platform doubled between 2014 and 2015. According to this USA Today article, Google’s…

PizzaRev fires up second Ohio location

August 31, 2016

PizzaRev opened its second Ohio location in Gahanna, outside Columbus. The brand's first location went straight into the heart of the state's capitol city onto…

Toast, Chowly debut POS integration for third-party ordering

August 31, 2016

Toast and Chowly are partnering to integrate third-party online ordering systems into POS software, according to a news release. As most restaurateurs already…

3 ways to navigate employee-scheduling reform

If you’re asking yourself how your industry, company and operators can get ahead of scheduling reforms, consider the following steps.

Purple dough, sweet potatoes: world brimming with pizza opportunities

by S.A. Whitehead — Food Editor, Net World Media Group

Pizza is a hot restaurant concept around the world, according to Euromonitor International, which reported that it's gaining in popularity in not only…

Papa John's pizza ordering now available via Apple TV

August 30, 2016

Papa John's ordering app is now accessible via Apple TV.

6 tips to get the most from your restaurant signage (Part 2)

by S.A. Whitehead — Food Editor, Net World Media Group

Graphics and signage can make a significant difference to a restaurant’s connection with its customers. To that end then, we provide six tips on how to…

Uncle Maddio's continues Florida expansion

August 29, 2016

Uncle Maddio's Pizza is expanding operations in the Pensacola, Florida area, according to a company press release.  New franchisees Jeremy and Wendy Jordan…

Tips for driving customer loyalty in the restaurant industry

Geoff Smith, CMO of CrowdTwist, provides insight on the benefits of multichannel loyalty programs.

College kids still love fast food, but they're pickier than ever

by S.A. Whitehead — Food Editor, Net World Media Group

Today's coeds have high expectations for even the fastest food that they order.

Jersey shore pizza chain adds pay-at-the-table from Ingenico

August 25, 2016

Ingenico Group and Datacap Systems, an integrated payments middleware provider, have announced the installation of its pay-at-the-table product at Uncle…

Part 2: The pain and the glory of getting REAL

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurateurs who seek REAL certification say it’s a tough and sometimes painful process. But they are quick to add that it can end up paying off big for a…

Technomic report says customers blame restaurants for third-party delivery service failures

August 23, 2016

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services. In fact, the…

RSR reveals digital gift card winners

August 23, 2016

 Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations." 

Pizza Hut digital leader Baron Concors talks mobile strategy, best practices

Baron Concors, Pizza Hut global chief digital officer, said the “focus on mobile is a focus on customer,” and that retailers must turn their mindset to…

Online or offline: Ways your restaurant can tap into Pokemon Go craze

by Seshu Madabushi — Founder & CEO, mKonnekt

In the annals of gaming history, this summer will go down as the summer of Pokemon Go. The augmented reality game has players worldwide out on the streets and…

Paytronix announces winner of loyaltees award

August 16, 2016

Paytronix Systems announced the first winner of its 2016 Paytronix Loyaltees Awards — Pizza Ranch. The award is an annual program designed to spotlight…

Blaze Pizza announces Virginia and California locations

August 16, 2016

Blaze Pizza announced in a company press release the openings of locations in Midlothian, Virginia and Lodi, California in coming days. The Lodi location opens…