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Customer Service / Experience News & Media

Incredible Pizza Company named top family entertainment

April 3, 2012

San Antonio's Incredible Pizza Company has been named as the top Family Entertainment Center in North America for Facility Food Operations by Tourist…

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Pizza Patrón celebrates Mes del Niño in April

March 30, 2012

Throughout April, Pizza Patrón is running a "Mes Del Nino" (Children's Month) special.

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Pizza Ranch renews Iowa Speedway sponsorship

March 30, 2012

Pizza Ranch, an Iowa-based pizza and chicken buffet restaurant, has renewed its sponsorship of Pizza Ranch Victory Lane and will continue to deliver a winning…

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NRA honored for Kids LiveWell

March 28, 2012

The National Restaurant Association has earned the 2012 ASAE Gold Circle Award for its media relations campaign launching the groundbreaking Kids LiveWell…

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Clothes can make the employee

by Nate DaPore — President and CEO, PeopleMatter

Earlier this month I ran across an article in Freakonomics referencing a study that showed "wearing a white lab coat — a piece of clothing associated with care…

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Commentary: Kentucky chains rush to get out Final Four promotions

by Alicia Kelso — Editor, QSRWeb.com

Louisville vs. Kentucky game leads to discounts for Papa John's, BoomBozz customers.

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Social media: A necessary evil?

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Market Force just completed a consumer study of social media usage. Not surprisingly, every year we've looked at usage we've seen the numbers going up. About…

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Domino's offers chance to win 2013 Final Four trip

March 21, 2012

Domino's Pizza is giving fans another reason to follow the 2012 NCAA Division I Men’s Basketball Championship. Since the Second Round, consumers have been…

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Mintel: Local produce edging out organic in terms of consumer importance

March 21, 2012

According to the latest research data from Mintel, locally purchased fruits and vegetables by grocery stores and restaurants are now more important to…

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Domino's Australia asks Facebook fans to create 'social pizza'

March 21, 2012

Domino's Australia is asking its nearly 500,000 Facebook fans to help the company create what it's calling the "world's first social pizza."

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Four tips for a successful Facebook page

by Lisa DiVirgilio

Always respond to fans - whether they post a positive or negative comment about your brand.

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Chuck E. Cheese's introduces new scavenger hunt activity

March 12, 2012

Chuck E. Cheese's restaurants now feature a new in-store scavenger hunt activity, Chuck E.'s Mouse Hunt.

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Nutritional kiosks move into the spotlight

by Alicia Kelso — Editor, QSRWeb.com

Impending menu labeling laws have some operators considering in-store technology.

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Domino's UK's digital marketing efforts offer plenty of intrigue

by Alicia Kelso — Editor, QSRWeb.com

Wanna take a page from a business that is doing progressive marketing right? Check out Domino's UK. That team keeps turning out one cool promo after another…

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New mobile app provides B2C communication without clutter

March 8, 2012

Red E App, a new mobile application platform, launched its beta program for businesses this week.

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Turning social media mentions into best-in-class business insight

Operators must understand the difference between marketing and operational insights from online feedback before they can use that information to their…

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Domino's adds fire safety tips to pizza boxes

March 5, 2012

Domino's Pizza is once again partnering with the National Fire Protection Association (NFPA) by reminding customers what they can do in the home to stay fire…

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Is your restaurant on a desire path?

by Nate DaPore — President and CEO, PeopleMatter

Put your product on paths that grow more and more comfortable as consumers use them.

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Flippin' Pizza training staff with new iPad app

February 29, 2012

Flippin' Pizza has teamed up with Clave Media to develop a branded iPad application that features 2-minute videos created to train younger, tech-savvy staff…

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Good food, good service, fair prices

by Ed Zimmerman — President, pizza.com

With gas prices rising, consumers will be extra mindful where they spend their money, so this is a good time to go back to basics and take care of your guests.

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