Want to Facebook? What are you waiting for

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Ninety five percent. That’s right, 95% of all consumers are on Facebook, according to our latest research findings across both North America and the UK. We…

Restaurants add multicultural training as minority populations grow

by Alicia Kelso — Editor, QSRWeb.com

In the age of social media, companies should have immediate crisis plans and proactive training programs. 

Use online guest feedback to motivate, engage employees

Use guest feedback to build a distinctive customer experience that will drive retention, loyalty and sustainable business performance.

Tips on creating a kid-friendly restaurant

Embrace efforts that go the "extra mile" for kids, such as adding a step stool in the bathroom to encourage independence.

Don't you know it's time to get on board ... the cross-train

by Marla Topliff — President, Rosati's Pizza

Cross training allows your business to function with a lean staff, without that constant fear of being caught understaffed.

SPIN! to collect bikes, host entertainment for Earth Day

April 11, 2012

Used and new bikes to help kids will be collected from 11 a.m. to 7 p.m. April 21 at two Kansas City, Mo., area SPIN! locations that also will include an Earth…

Small details create frequent patrons

Look at any costs of doing something a little extra for your guests as part of your marketing program.

Bistro offerings complement hospital's mission of health and wellness

by Betsy Craig — pres, menutrinfo.com

The Colorado Center's mission is to promote health and prevent disease by reducing obesity and the rates of weight-related chronic diseases, and this new…

Healthful, flavorful meals top trends at QSRs, fast casuals

April 9, 2012

As diners become more sophisticated in their tastes and desire for flavorful, healthful foods, quick-service and fast casual operators are plating up…

Study focuses on how to build loyalty among Hispanic consumers

Hispanics are more likely to visit a restaurant with friends and family than the general population.

POS supplier deploys free iPad ordering functionality

April 6, 2012

Harbortouch, a national supplier of point-of-sale (POS) systems, has begun deploying its new tableside ordering feature on all Harbortouch Hospitality systems…

RewardMe webinar to focus on driving consumer behavior

April 5, 2012

RewardMe and FastCasual.com are hosting the webinar, "How to use BIG DATA to influence customer behavior," on April 19 at 2 p.m.

Domino's latest ad campaign: No is the new yes

by Alicia Kelso — Editor, QSRWeb.com

April 5, 2012

The positive effects of Domino's "Oh Yes We Did" marketing campaign can't be denied. Since its introduction in late 2009 - which complemented a pizza recipe…

Cottage Inn to serve pizza during NASCAR weekends

April 5, 2012

Ann Arbor, Mich.-based Cottage Inn will bake and deliver pizzas on site during Michigan International Speedway's NASCAR weekends.

Boston's raises more than $55K for St. Jude's

April 5, 2012

Dallas-based Boston's Restaurant & Sports Bar (Boston's) raised nearly $56,000 to benefit St. Jude Children's Research Hospital, a pediatric and research…

Dine Out for No Kid Hungry raises $2.4 million

April 4, 2012

Share Our Strength’s Dine Out For No Kid Hungry has announced that restaurants across the country and their customers raised nearly $2.4 million last year in…

Pizza Inn partners with Coca-Cola and NASCAR for sweepstakes

April 4, 2012

Pizza Inn has partnered with Coca-Cola and NASCAR for a new instant win and sweepstakes promotion running now through May 27.

5 ways mobile-based loyalty programs will grow your business

Mobile-based loyalty programs allow you to connect with your customers anytime through text messaging so you can send instant incentives, which can stimulate…

Three things you need to know about Facebook Timeline for brands

by Lisa DiVirgilio

The new layout allows brands to interact privately with customers and stay updated on page data.

Waking up at 40,000 feet

by Ed Zimmerman — President, pizza.com

Targeting young people online seems logical but older Americans have embraced technology, too, and want the benefits and ease of new devices and services.