Customer Service / Experience News & Media
(Super) Bowling for dollars
by Marla Topliff — President, Rosati's Pizza
Your Super Bowl marketing plan should include themes, deals and even catering.
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Domino's participating in blogger sponsorship pilot
by Alicia Kelso — Editor, QSRWeb.com
Merchants reward bloggers for sharing deals through online networks.
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Unique Pizza plans corporate location
January 9, 2012
Unique Pizza and Subs Corporation, a Delaware Corporation, is currently negotiating leases in the Monroeville, Pa., market to open a corporately-owned Unique…
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Zpizza introduces fan-created pizza
January 9, 2012
To celebrate National Pizza Week, Jan. 9-15, zpizza has added the fan-created Pepperoni Caprese Pizza to its menu through the end of January.
read nowPapa John's fires employee for racially insensitive receipt
January 8, 2012
A Papa John's employee based in New York City was fired over the weekend after a customer tweeted a photo of her receipt that identified her as "lady chinky…
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Revitalize good service: A foodservice must
by Nate DaPore — President and CEO, PeopleMatter
Loyal customers make approximately 70 percent of all purchases, so increasing loyalty by a mere five percentage points can increase profits by more than 6…
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Domino's UK dabbles in augmented reality marketing
by Alicia Kelso — Editor, QSRWeb.com
There are Domino's Pizza posters displayed at more than 6,000 sites across Britain that include an augmented reality (AR) feature allowing customers to…
read nowChuck E. Cheese launches new online game
January 4, 2012
Chuck E. Cheese has added a new online game appropriate for the entire family. The objective of Chuck E. Blocks is to see who is best at balancing falling…
read now3 trends hitting foodservice
by Nate DaPore — President and CEO, PeopleMatter
The next big thing to hit foodservice is gamification, especially in marketing.
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Papa John's launches Android app
December 27, 2011
Papa John's has launched a new app available for Android smartphone and tablet users.
read nowLevelUp to give free pizza to New Year's Eve revelers
December 26, 2011
Mashable is reporting LevelUp, the mobile payment app from Boston-based start-up SVNGR, is launching its first national brand partner with some free pizza on…
read nowTim Tebow to quarterback Pizza Hut's reading campaign
December 21, 2011
Pizza Hut has landed another big spokesperson for its Book It! Rading program. Denver Broncos quarterback Tim Tebow will host the fifth annual storytime event…
read nowFlippers Pizzeria now offering free Wi-Fi
December 21, 2011
Orlando, Fla.-based Flippers Pizzeria now offers free wireless Internet access at all corporate locations.
read nowLittle Caesars offers holiday gift card promotion
December 19, 2011
Little Caesars Pizza is offering a special gift card value for the holidays to help shoppers stretch their budget. Customers who purchase a $25 gift card will…
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Adaptation 3 Categories Evolve
by Suzy Badaracco — President, Culinary Tides Inc
Be mindful of where categories were during the Recession and do not stray too far from the familiar.
read nowPizza Patron opens first store in California corridor agreement
December 14, 2011
Pizza Patron has opened its first Fresno, Calif., store as part of an agreement with California Brand Development I-99 LLC, to bring 20 stores to the Highway…
read nowLittle Caesars offering bonuses for Discover cardmembers
December 14, 2011
Discover cardmembers can now receive credit after satisfying their craving for Little Caesars Pizza.
read nowCiCi's Pizza testing online ordering
December 13, 2011
CiCi's Pizza has partnered with ONOSYS, a Web-based ordering software company, to grow the chain's carryout business through online ordering. CiCi's will start…
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New Year's weekend provides rush for restaurants
by Alicia Kelso — Editor, QSRWeb.com
100 million Americans expected to patronize a restaurant for the holiday.
read nowN.J. Pizza Fusion marks pizzas down to $3
December 12, 2011
In honor of its third-year anniversary, Pizza Fusion in Ridgewood, N.J., is offering a deep discount to customers. On Dec. 15, personal, organic cheese pizzas…
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