Customer Service / Experience News & Media

Domino's UK dabbles in augmented reality marketing

by Alicia Kelso — Editor, QSRWeb.com

There are Domino's Pizza posters displayed at more than 6,000 sites across Britain that include an augmented reality (AR) feature allowing customers to…

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Chuck E. Cheese launches new online game

January 4, 2012

Chuck E. Cheese has added a new online game appropriate for the entire family. The objective of Chuck E. Blocks is to see who is best at balancing falling…

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3 trends hitting foodservice

by Nate DaPore — President and CEO, PeopleMatter

The next big thing to hit foodservice is gamification, especially in marketing.

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Papa John's launches Android app

December 27, 2011

Papa John's has launched a new app available for Android smartphone and tablet users.

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LevelUp to give free pizza to New Year's Eve revelers

December 26, 2011

Mashable is reporting LevelUp, the mobile payment app from Boston-based start-up SVNGR, is launching its first national brand partner with some free pizza on…

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Tim Tebow to quarterback Pizza Hut's reading campaign

December 21, 2011

Pizza Hut has landed another big spokesperson for its Book It! Rading program. Denver Broncos quarterback Tim Tebow will host the fifth annual storytime event…

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Flippers Pizzeria now offering free Wi-Fi

December 21, 2011

Orlando, Fla.-based Flippers Pizzeria now offers free wireless Internet access at all corporate locations.

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Little Caesars offers holiday gift card promotion

December 19, 2011

Little Caesars Pizza is offering a special gift card value for the holidays to help shoppers stretch their budget. Customers who purchase a $25 gift card will…

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Adaptation 3 Categories Evolve

by Suzy Badaracco — President, Culinary Tides Inc

Be mindful of where categories were during the Recession and do not stray too far from the familiar.

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Pizza Patron opens first store in California corridor agreement

December 14, 2011

Pizza Patron has opened its first Fresno, Calif., store as part of an agreement with California Brand Development I-99 LLC, to bring 20 stores to the Highway…

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Little Caesars offering bonuses for Discover cardmembers

December 14, 2011

Discover cardmembers can now receive credit after satisfying their craving for Little Caesars Pizza.

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CiCi's Pizza testing online ordering

December 13, 2011

CiCi's Pizza has partnered with ONOSYS, a Web-based ordering software company, to grow the chain's carryout business through online ordering. CiCi's will start…

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New Year's weekend provides rush for restaurants

by Alicia Kelso — Editor, QSRWeb.com

100 million Americans expected to patronize a restaurant for the holiday.

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N.J. Pizza Fusion marks pizzas down to $3

December 12, 2011

In honor of its third-year anniversary, Pizza Fusion in Ridgewood, N.J., is offering a deep discount to customers. On Dec. 15, personal, organic cheese pizzas…

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Domino's sets online, mobile ordering record

December 6, 2011

From Nov. 28 through Dec. 4, Domino's Pizza processed more than 1 million orders in the U.S. from online and mobile devices.

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Papa John's joins Coinstar's no fee portfolio

December 6, 2011

Coinstar, the self-service coin counting system, has announced that it has expanded its no fee product options, providing consumers more choices for no fee…

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Tips on getting your employees through the holiday rush

by Valerie Killifer — senior editor, NetWorld Alliance

There are still plenty of opportunities for your employees to make a lasting impression as hungry shoppers continue to check off their lists.

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Restaurant traffic flat first 9 mos of 2011

December 5, 2011

The U.S. restaurant industry entered 2011 in a state of optimism after ending 2010 with two consecutive quarters of one percent traffic increases, but the…

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Domino's to offer deep online discount for anniversary

December 4, 2011

Domino's Pizza is throwing a global pizza party in celebration of its 51st birthday this week.

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Domino's UK launches dealmaker via Facebook

November 29, 2011

Domino's UK has launched a new dealmaker on Facebook to mark reaching 300,000 fans.

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