Good food, good service, fair prices

by Ed Zimmerman — President, pizza.com

With gas prices rising, consumers will be extra mindful where they spend their money, so this is a good time to go back to basics and take care of your guests.

Chuck E. Cheese's plans to shift marketing focus to parents

by Alicia Kelso — Editor, QSRWeb.com

The big topic on CEC Entertainment's earnings call Thursday was Chuck E. Cheese's planned marketing shift from kids to parents.

Improving the customer call experience

by Shawn Chute — COO, Sutus

For pizzerias, particularly those without dine-in facilities, your phone system is more than a business tool, it's the lifeblood of your business and the…

Courting new trials

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Let’s talk for a minute about new trial. No, not the court kind, but the kind that every restaurant wants … new consumers trying out your restaurant for the…

Domino's UK sets sights on mobile payments in 2012

February 21, 2012

Domino's UK has had plenty of success from its digital initiatives in the past year, and the company has no plans to rest on its laurels.

Pizza box mini plates idea wins design award

February 17, 2012

Three inventors have come up with an idea to add greaseproof perforated paper to pizza boxes, to separate the box from the pizza and act as mini plates.

Jobs, consumer confidence & pizza

by Ed Zimmerman — President, pizza.com

Help out with any positive economics news; it will boost consumer confidence and help your business.

Commentary: Pinterest offers restaurants another way to communicate with customers

Editor's note: This post was originally published on SmartBlog on Restaurants. For more foodservice news, sign up for Restaurant SmartBrief.

Report: Pizza segment focuses on value for growth

February 15, 2012

By focusing on value pricing, pizza restaurants have continued to perform well, despite unpredictable economic conditions.

Tim Tebow lends voice to Pizza Hut's Storytime event

February 15, 2012

On Thursday at 8 a.m. Central, NFL quarterback Tim Tebow will deliver a performance off the football field that will benefit young readers across the country.

Survey: Domino's creates the most 'customer delight'

by Alicia Kelso — Editor, QSRWeb.com

Data also measured customer loyalty in QSR, casual dining categories.

Food fight: Combat rising costs with smarter hourly hiring

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

The restaurant industry is expected to grow this year, but realizing big profits will be a tall order in the face of rising food and labor costs.

Domino's UK dabbles in 'Facebook commerce' for ribs launch

February 8, 2012

Domino's Pizza U.K. is giving Facebook fans the chance to preview its new spicy Boneless Ribs a week before its national launch.

Pizza Patron debuts double drive-thru model

February 8, 2012

Pizza Patron celebrated the opening of its seventh store in San Antonio on Monday. The store, on South Flores Street, is the company's newly developed double…

Five ways to improve customer experience

by Alicia Kelso — Editor, QSRWeb.com

Corporate trainer outlines how great service can make up for mediocre food.

M/C/C earns social media award for Chuck E. Cheese's campaign

February 7, 2012

Dallas-based integrated marketing agency M/C/C has received the top honor at the MarCom Awards for the multi-stage social media campaign it created for Chuck…

New Domino's campaign asks for customer feedback

by Alicia Kelso — Editor, QSRWeb.com

February 6, 2012

New Parmesan Bread Bites the brainchild of Ohio franchisee.

Super Bowl coin toss yields free Papa John's pizza for millions

February 5, 2012

Heads it was for the opening coin toss of Super Bowl XLVI, which means that millions of Papa John's Rewards members will receive a free, large one-topping…

Tips on how to use Facebook as a business promotion tool

by Alicia Kelso — Editor, QSRWeb.com

Owner of ice cream shop discusses how to boost rankings and customer interaction.

Papa John's fans bet on 'heads' for Super Bowl coin toss

February 3, 2012

A majority – 60 percent – of the millions of fans enrolled in Papa John's Rewards program predicted that Super Bowl XLVI's opening coin toss will land on…