Customer Service / Experience News & Media
Pizza Hut gains value perception with $10 Any deal
February 2, 2012
Pizza Hut gained the most in value perception during the month of January, typically a slow sales month in the QSR segment, according to consumer research firm…
read nowFresh Brothers launches Fresh Knots with giveaway promo
February 2, 2012
Last weekend, Los Angeles-based Fresh Brothers gave out 10,000 free samples of "Fresh Knots" to guests who ordered an entrée, in celebration of the new…
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Pizza Patron planning three new Hispanic campaigns
February 2, 2012
Five years after igniting controversy with the launch of its Pizza por Pesos promotion, Pizza Patron announced that it is planning three new campaigns for 201…
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Pizza segment readies for Super Bowl rush
by Alicia Kelso — Editor, QSRWeb.com
The big chains predict sales of 1 million to 2 million pizzas on Feb. 5.
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The Apps of Foodservice
by Nate DaPore — President and CEO, PeopleMatter
Now is the time for restaurants to take control of their mobile presence -- develop apps, mobilize websites, give flexibility to online menus, add special…
read nowPapa John's hits 2 million Facebook fans, partners with Chevy
January 27, 2012
Louisville, Ky.-based Papa John's Pizza hit the 2 million fan mark on its Facebook page this week. To celebrate, the company is giving away a free 2-liter of…
read nowDunkin' Donuts, Taco Bell, Quiznos test Facebook loyalty program
January 25, 2012
Plink, a Facebook credits-based online-to-offline loyalty program, has officially launched, rewarding customers for dining at their favorite restaurants.
read nowRestaurant.com launches iPhone app
January 24, 2012
The Restaurant.com iPhone mobile app, now available in Apple's App Store, gives diners the ability to scan nearby dining options, purchase a paperless savings…
read nowMade-to-order pizza company launches fundraising service
January 23, 2012
ABQPizzaParties, a made-to-order pizza company, has launched a new pizza party fundraising service for events with 35 people or more.
read nowDiGiorno offering prizes leading up to Super Bowl
January 23, 2012
DiGiorno pizza is celebrating the Super Bowl with games and prizes in its Countdown to Greatness promotion.
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Papa John's pizza giveaway depends on Super Bowl coin toss
January 23, 2012
Papa John's, the Official Pizza Sponsor of the NFL, today unveiled its Super Bowl XLVI Coin Toss Experience, which includes a free large one-topping pizza and…
read nowVocelli Pizza's focus on local marketing boosts sales
January 19, 2012
Pittsburgh-based Vocelli Pizza shifted its strategy at a company convention in mid-2010 to focus more on local marketing efforts. Franchisees have committed to…
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Pizza Hut listed among top global brands
by Alicia Kelso — Editor, QSRWeb.com
Based on financial performance and brand strength, Pizza Hut was listed as No. 81 on Interbrand’s top 100 global brands of 2011.
read nowLittle Caesars franchisees file lawsuit over food stamp program
January 18, 2012
A group of Little Caesars franchisees has sued the federal government over a decision by the U.S. Department of Agriculture that removed the company from the…
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What else can I get you?
by Betsy Craig — pres, menutrinfo.com
Listen to your customers before -- and after -- tweaking your menu options, and teach your staff how to sell something new.
read nowChuck E. Cheese's adds 'Magic Ticket' incentive to birthday parties
January 17, 2012
Chuck E. Cheese's has added a Magic Ticket to its popular Ticket Blaster game, which is included with the chain's popular reserved birthday party packages.
read nowPizzeria Venti restaurants add tablets for tableside ordering
January 17, 2012
Atlanta-based VentiCorp, franchisor of Pizzeria Venti restaurants, is rolling out Presto tablets developed by E la Carte Inc. at units across the country.
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A lesson in loyalty
by Janet Eden-Harris — CMO & SVP Strategy, Market Force
Recession or not, the restaurant industry is here and growing. Consumers spend a huge percentage of their food budgets on eating out at restaurants, and…
read nowFalbo Brothers Pizzeria showcasing local musicians
January 15, 2012
Falbo Brothers Pizzeria has opened a Fort Collins, Colo., location which showcases local musicians weekly.
read nowPossible Worldwide debuts Digital Touchwall with Pizza Challenge
January 15, 2012
Possible Worldwide, a WPP Digital company, announced today the unveiling of the "HSN Pizza Challenge" interactive Touchwall at the 2012 National Retailers…
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