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Customer Service / Experience News & Media

The Loop Pizza Grill launches holiday coupon book

November 10, 2011

Jacksonville, Fla.-based Loop Pizza Grill is offering a free holiday savings book with six months worth of deals. The promotion runs Nov. 14 through Dec. 2…

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Chuck E. Cheese's holiday gift cards now available

November 8, 2011

Chuck E. Cheese's gift cards are now available for kids just in time for the holiday season. Redeemable at any store location, gift cards provide kids with the…

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Gattitown to open in Clearwater, Fla.

November 8, 2011

Gatti's Pizza LLC has announced that it will open the newest GattiTown in Clearwater, Fla., on Nov. 14. GattiTown is a 16,200-square-foot dining and…

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Pizza Hut locations to offer DIRECTV services

November 8, 2011

Bulk TV & Internet, a provider of DIRECTV services for commercial properties, has entered into an agreement with NPC International, the largest Pizza Hut…

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A behind-the-scenes look at Pizza Ranch's gluten-free adoption

by Alicia Kelso — Editor, QSRWeb.com

Chain's R&D director discusses the process behind the menu addition.

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Don't let the turkeys get you down

by Marla Topliff — President, Rosati's Pizza

Ten gentle reminders for staff and owners heading into the busy holiday season.

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California Pizza Kitchen now offering eGift Cards

November 7, 2011

California Pizza Kitchen has introduced a new electronic gift card option just in time for the holiday season.

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Pizza Finder app now available

November 7, 2011

United Kingdom-based JAS Applications has launched version 1.0 of its new iPhone and iPod touch app, "Pizza Finder."

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Technomic: Commodity costs to shape restaurant industry in 2012

November 7, 2011

As 2011 begins to wind down, foodservice research and consulting firm Technomic has predicted seven developments that will take shape in the restaurant…

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Papa John's plans online fundraiser for troops

November 6, 2011

Papa John's is partnering with the USO to benefit America's troops and their families by donating $1 for every online order on Veterans Day, Nov. 11, between…

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Detroit pizzeria adds mail order option

November 2, 2011

Detroit-based Cloverleaf Pizza Carryout and Delivery has added a delivery area of 3 million square miles – or the entire continental United States – with its…

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Arizona pizzeria launches in-store digital channel

October 23, 2011

Jimmy and Joe's Pizzeria has partnered with Media Made for You to leverage the company's media-rich digital signage marketing solution.

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Restaurants to go back to scratch?

Across channels, there is a return to true cooking. But, is it worth it?

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Build great pizza, and they will come

by Jennifer Wright — CFO, Ecovention, LLC

Build good pizza and they will come -- even the U.S. President. Just ask Chris Sommers of Pi Pizzeria based in St. Louis, M. That's just what happened in…

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Perka unveils cardless loyalty iPod platform

October 17, 2011

Perka has unveiled a new cardless loyalty marketing platform that runs on an iPod, enabling small businesses to connect with customers via their mobile phones…

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Domino's Australia promises faster delivery times

October 16, 2011

Domino's Pizza Australia has made a public commitment to lower delivery times, and has even launched an outdoor digital campaign in Brisbane to display…

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Point, Counterpoint: Domino's menu labeling stance

Executive director of New York State Healthy Eating and Physical Activity Alliance responds to Domino's plea for menu labeling flexibility.

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Zpizza introduces all-natural Pure Pepperoni

October 9, 2011

In honor of National Pizza Month and its 25th anniversary, Zpizza has launched its specially formulated "Pure Pepperoni." The chain's culinary team spent two…

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Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.

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Music plays a big part in customer experience

by Alicia Kelso — Editor, QSRWeb.com

Playlist variety, volume and quality are key factors in guests' intent to return to a restaurant.

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