Domino’s Australia launches mobile ordering

June 13, 2011

Domino's Pizza Australia, the largest pizza chain in that country, has launched a mobile ordering site for all smartphone devices.

Papa Gino’s taps IBM for data analytics

June 12, 2011

Papa Gino's has implemented IBM business analytics software to closely measure data pulled from the chain's online customer loyalty program.

Consumers won’t pay more for healthier menu items, NPD reports

June 7, 2011

New research by The NPD Group has found that 70 percent of consumers, especially those aged 50 and higher, expect to pay no more for healthier items than they…

More than financials: Market Force webinar to discuss use of customer-focused metrics

June 7, 2011

Speaker Jerry Calabrese, former McDonald's VP of global restaurant measurement, helped drive some of the changes that led to the chain's turnaround over the…

Commentary: Pizza Hut one of many chains helping with post-disaster efforts

Employee provides firsthand account of team's experience following the Joplin tornado, which included giving away more than 7,800 pizzas.

What makes a good customer experience?

by Kim Williams — Reporter, NetWorld Alliance

Table visits, secret shopper standards and over-familiarity are troublesome areas.

NRA 2011: Providing incentives to loyal customers pays off

by Alicia Kelso — Editor, QSRWeb.com

Papa Gino's/D'Angelos' new rewards program has yielded more profits and guests.

Pizza Inn opens quick-service concept

June 1, 2011

Pizza Inn, based in The Colony, Texas, has opened a new concept in Fort Worth that offers smaller, cheaper and faster pizzas.

Texas parents protest Chuck E. Cheese’s liquor license application

June 1, 2011

A Chuck E. Cheese's unit in Brazoria County, Texas, has applied for a liquor license, angering many parents in the area.

Chuck E. Cheese’s brings classic Skeeball game online

May 31, 2011

CEC Entertainment's Chuck E. Cheese's is bringing the classic, 102-year-old game of Skeeball online. The free game will serve as an online extension of the…

When Experience Really Matters

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Who has seen the latest reports on the fastest growing restaurant chains in North America? I was struck when I read the following article summarizing the…

Donatos signs on as Indy’s July 4 sponsor

May 30, 2011

Donatos Pizza has signed on to be the premier sponsor of the Donatos Downtown Freedom Blast, Indianapolis' largest fireworks display, set for dusk July 4.

NYC pizzeria Two Boots expands to Baltimore

May 30, 2011

Two Boots is opening its newest location at The Fitzgerald, a mixed-use apartment community in Baltimore's Mount Vernon neighborhood, and will celebrate with a…

Pizza-making vending machine debuts in Europe

May 30, 2011

Traditional pizza chefs in Italy seem less than thrilled about the new "Let's Pizza" vending machine, which uses infrared technology to create and cook pizzas…

NRA 2011: nClosure and the iPad as kiosk

nClosure spokesman Dan McCain and Poslavu's Travis Kellerman discuss the challenges and benefits of employing iPads as self-service devices.

Pizza Patrón opens QSP model in Houston

May 25, 2011

Pizza Patrón's Quick Service Pizza concept is now available in Houston. The freestanding unit opened last week and brings the total number of Pizza Patróns in…

Pizza Pizza earns Webby Award for iPhone app

May 24, 2011

Toronto-based Pizza Pizza was named a Webby Award winner, an international web-based award that recognizes excellence on the Internet, for its smartphone…

NRA 2011: Food Truck Spot doubles from inaugural year

by Alicia Kelso — Editor, QSRWeb.com

Exhibitors discussed increase in leads and enthusiasm for the mobility segment.

CashStar adds Pizza Hut and Domino's to its eGift Card client roster

May 22, 2011

CashStar, a digital gifting and incentives company, today announced that it has added six new restaurant brands to its client roster, including Domino's Pizza…

Flippers Pizzeria unveils customer enhancement plans

May 19, 2011

Central Florida-based Flippers Pizzeria unveiled plans to enhance the customer dine-in experience, including restaurant upgrades and iPhone and mobile ordering…