Customer Service / Experience News & Media
NRA 2011: nClosure and the iPad as kiosk
nClosure spokesman Dan McCain and Poslavu's Travis Kellerman discuss the challenges and benefits of employing iPads as self-service devices.
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Pizza Patrón opens QSP model in Houston
May 25, 2011
Pizza Patrón's Quick Service Pizza concept is now available in Houston. The freestanding unit opened last week and brings the total number of Pizza Patróns in…
read nowPizza Pizza earns Webby Award for iPhone app
May 24, 2011
Toronto-based Pizza Pizza was named a Webby Award winner, an international web-based award that recognizes excellence on the Internet, for its smartphone…
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NRA 2011: Food Truck Spot doubles from inaugural year
by Alicia Kelso — Editor, QSRWeb.com
Exhibitors discussed increase in leads and enthusiasm for the mobility segment.
read nowCashStar adds Pizza Hut and Domino's to its eGift Card client roster
May 22, 2011
CashStar, a digital gifting and incentives company, today announced that it has added six new restaurant brands to its client roster, including Domino's Pizza…
read nowFlippers Pizzeria unveils customer enhancement plans
May 19, 2011
Central Florida-based Flippers Pizzeria unveiled plans to enhance the customer dine-in experience, including restaurant upgrades and iPhone and mobile ordering…
read nowMain Line Pizzas mobile marketing boosts double-digit returns
May 19, 2011
Main Line Pizza, located in Wayne, Penn., has experienced double-digit boosts from its mobile marketing initiative launched a year ago.
read nowMICROS and VeriFone partner on NFC POS for hospitality
May 19, 2011
MICROS Systems Inc., a provider of hardware and software solutions for the hospitality industry, and point of sale provider VeriFone Systems Inc., have…
read nowDominos UK launches new Android app
May 18, 2011
Domino's Pizza UK has topped sales of £10 million through its mobile channels, the company announced this week. This growth is expected to continue with the…
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Pizza Hut launches Android, iPad apps
by Alicia Kelso — Editor, QSRWeb.com
May 18, 2011
In a digital press conference held today, Pizza Hut has announced the launch of its new iPad and Android apps, adding to the company's already robust digital…
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Sales relationships critical for successful catering program
by Alicia Kelso — Editor, QSRWeb.com
Managers should focus on training, tracking tools, time management and effective strategies.
read nowPizza Hut fundraiser raises $40K for tornado relief
May 17, 2011
Pizza Hut has raised $40,416 to help assist victims of the communities impacted by the April Alabama tornadoes. Last week, every Pizza Hut restaurant in…
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eTab launches food-ordering kiosk with payment capability
May 16, 2011
A self-service solution that allows restaurant and bar patrons to order and pay at their tables is now available from eTab. It uses a digital-menu interface on…
read nowCalifornia Pizza Kitchen raises $50K-plus for tornado assistance
May 15, 2011
California Pizza Kitchen Inc. raised $52,993.28 from a recent two-day fundraiser to help support disaster relief efforts for those who have been affected by…
read nowNRA Show: Nicks Pizza CEO to talk marketing
May 15, 2011
Nick Sarillo, owner/CEO of Nick's Pizza & Pub, will present an educational session on the topic "Wake Up! It's Not the Marketing, It's the Experience" at…
read nowMellow Mushroom spreads to Southern Pines, N.C.
May 11, 2011
Mellow Mushroom Pizza Bakers will open its doors in Southern Pines, N.C., May 16.
read nowPapa Ginos to discuss rewards program at NRA Show
May 11, 2011
Restaurant loyalty technology expert Paytronix will partner with its client Papa Gino's/D'Angelo and Open-i Media to present "The Secret Sauce Behind…
read nowChuck E. Cheeses sued for violating gambling laws with kids games
May 11, 2011
A San Diego, Calif., mom has filed a lawsuit against Chuck E. Cheese's, claiming the kid-friendly pizza chain is participating in illegal gambling activities…
read nowTechnomic: Consumer concerns grow over gas and food costs
May 9, 2011
Out of the recession does not necessarily mean out of the woods. In its most recent consumer behavior survey, Technomic Inc., the Chicago-based food industry…
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