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Customer Service / Experience News & Media

Garlic Jim’s feeds military members

March 28, 2011

Garlic Jim’s Famous Gourmet Pizza recently donated 150 pizzas to sailors on three Navy ships that returned to Naval Station Everett in Washington after lengthy…

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GrubHub, OLO team up to create online ordering platform

March 28, 2011

Web and mobile service provider GrubHub has signed a business partnership with OLO Online Ordering to integrate OLO's list of restaurant menus on its site…

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Pizza Hut asks fans to create Adult Swim commercial

March 24, 2011

Adult Swim, Cartoon Network’s late-night, adult-oriented program, has teamed up with Pizza Hut in asking fans to help create a custom commercial that will…

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Chuck E. Cheese’s wages war against germs

March 22, 2011

To combat germs that tend to zero in on kids, Chuck E. Cheese’s has partnered with Purell to provide guests with complimentary hand-sanitation stations…

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Papa John’s taps Radware to boost online solution

March 22, 2011

With the objective of increasing its online business performance, Papa John’s has integrated Radware’s AppDirector, LinkProof and DefensePro software…

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The Domino’s Effect: Honest feedback yielding honest advertising

by Alicia Kelso — Editor, QSRWeb.com

Some level of company candor is necessary in the days of social media.

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Innovation in the name of charity

by Darrel Suderman — President, Food Technical Consulting

What do the Love Kitchen, Panera Bread, and Cafe 180 all have in common? They provide affordable food to those who can’t regularly pay full price for a meal.

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Papa John’s recognizes top operators

March 14, 2011

Papa John’s International has recognized its 2010 Franchise Operators of the Year, honoring those with exemplary quality and customer service.

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Signature Systems partners with MyPizza.com

March 14, 2011

Signature Systems Inc., developer of the touchscreen PDQ POS System, has recently partnered with MyPizza.com to bring restaurant owners an integrated point of…

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Cinderella story: Restaurants win during March Madness

by Alicia Kelso — Editor, QSRWeb.com

March 14, 2011

Behold the madness – as college basketball fans scramble to solidify their brackets and argue over their team’s superiority, restaurants are scrambling to…

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ParTech releases consumer restaurant technology study

March 13, 2011

ParTech has released the results of a survey that assesses consumers’ views on dining and technology. The survey is revealed in a whitepaper, “The Dining…

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CiCi’s Pizza launches $4.99 buffet deal

March 10, 2011

Texas-based CiCi’s Pizza has launched its Endless Value Dinner campaign, featuring a $4.99 buffet with pizza, pasta, salad and dessert.

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Hunt Brothers fuels Nashville Predators’ final games

March 9, 2011

Hunt Brothers Pizza has partnered up with the Nashville Predators to offer an exclusive pizza promotion to fans as the NHL team enters the final stretch of its…

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Beanstalk Loyalty to deliver Facebook check-in through POS

March 9, 2011

Beanstalk Loyalty has announced patent pending technology creating the first loyalty platform to deliver the integration between the point-of-sale (POS…

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Flippin’ Pizza brings the madness for March

March 8, 2011

San Diego-based Flippin’ Pizza is inviting the community to celebrate March Madness with its Create-A-Pie contest.

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NEXTEP Taps Into iPad Ordering

March 8, 2011

NEXTEP Systems, a provider of customer self order technology, recently added iPad Ordering to its automated ordering portfolio.

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Domino’s Pizza UK now accepting PayPal

March 6, 2011

Domino’s UK has added PayPal to its online ordering components, adding another payment method for customers. Once customers with a PayPal account place their…

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Incorporating gluten-free crusts doesn't have to be difficult

by Alicia Kelso — Editor, QSRWeb.com

The global gluten-free market is set to grow by $1.2 billion throughout the next five years, eventually reaching $4.3 billion by 2015, according to recent…

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Cellit researches mobile marketing tips

March 2, 2011

Chicago-based Cellit, a provider of mobile customer relationship management (CRM) systems for restaurants, analyzed more than 25 million text messages sent to…

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Eagle Boys launches gourmet pizza line

March 1, 2011

Australia’s Eagle Boys Pizza has launched a new gourmet line, featuring 18 pizzas with toppings such as Moreton Bay Bugs, Tandoori chicken, Spanish tapas…

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