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Customer Service / Experience News & Media

Eagle Boys launches gourmet pizza line

March 1, 2011

Australia’s Eagle Boys Pizza has launched a new gourmet line, featuring 18 pizzas with toppings such as Moreton Bay Bugs, Tandoori chicken, Spanish tapas…

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Chuck E. Cheese’s rewards good behavior

March 1, 2011

Chuck E. Cheese’s is offering kids a little incentive to get their homework and chores done, and to be on their best behavior. The pizza chain’s Rewards…

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Domino’s Pizza joins fire safety awareness efforts

February 28, 2011

Domino's Pizza will honor Sparky the Fire Dog's 60th birthday on March 18 by encouraging customers to focus on fire safety in the home.

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SpeedLine POS introduces Real Time Ordering

February 27, 2011

Pizza and delivery point-of-sale vendor SpeedLine Solutions Inc. has launched a new web ordering integration with Real Time Ordering and Pizza.com.

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Pizza Patrón expanding QSP model

by Alicia Kelso — Editor, QSRWeb.com

Chain preps for throwback 25th anniversary promotion.

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Pizza Hut’s Book It! gets a Bieber boost

February 24, 2011

More than 500,000 people participated in last week’s America’s Biggest Bedtime Story, an annual event created by Pizza Hut’s Book It! program. The…

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NAPICS 2011: How to turn service into sales

by Alicia Kelso — Editor, QSRWeb.com

Restaurant consultant provides tips on server-salesmanship training that could boost your bottom line by up to 10 percent.

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NAPICS 2011: Finding the silver lining

by Alicia Kelso — Editor, QSRWeb.com

The same economic conditions that pressured the restaurant industry are now creating tremendous growth opportunities.

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The brand you live is the only one they'll love

by Lori Walderich — CMO, Top That! Pizza

If you think big and creatively, you should find plenty of brand-building opportunities.

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Domino’s beefs up its chicken line

February 20, 2011

Domino’s Pizza has added two new permanent items to its menu – boneless chicken and wings. This is the first time Domino’s has run a national promotion…

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NAPICS seminar reveals secrets of the dough

by Alicia Kelso — Editor, QSRWeb.com

"The Dough Doctor" touches on calories, ovens, gluten and more.

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NAPICS kicks off in Columbus, Ohio

by Alicia Kelso — Editor, QSRWeb.com

Green, gluten-free among focuses of annual show.

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Webinar: Turning Website Visitors Into Customers By Building Trust Online

People do business with those whom they trust. On the Internet, this is particularly true. If you can build more trust with your customers, your revenues…

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Canadian food labels to include allergy sources

February 16, 2011

While U.S. restaurants scramble to update menu boards to include nutritional information in compliance of changing healthcare stipulations, Canada is going a…

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Gatti’s Pizza returns to El Paso

February 14, 2011

Foodservice Management Systems (FMS) opened a new GattiTown this week in El Paso, Texas. This marks the return of Gatti’s Pizza to the market for the first…

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Philly Pizza Pub accepting kid-friendly online payments

February 13, 2011

The Philly Pizza Pub, a South Philadelphia establishment since 2008, has expanded its business by using the Virtual Piggy online payment system from Moggle.

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Eagle Boys Pizza bolsters online ordering system

February 13, 2011

Eagle Boys Pizza, Australia’s second largest pizza maker, has introduced the Core Online Ordering system, along with its Windows Phone 7 pizza app, to bolster…

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Pizza Patrón honors franchisees

February 10, 2011

Pizza Patrón hosted its 2011 National Franchise Convention in Fort Worth, Texas in late January. At the event, franchisees Rick and Monica Sparkman were named…

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Restaurant.com reaches 18K milestone

February 10, 2011

Restaurant.com, which connects eateries to diners nationwide, has added its 18,000th restaurant partner. In conjunction with the milestone, diners also have a…

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SNAP launches social media-based loyalty program

February 9, 2011

Social Network Appreciation Platform (SNAP) has launched a Web-based platform that integrates traditional in-store loyalty programs with popular social media…

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