It's counterfeit! Now what do we do? - Part 3

Training your employees on how to detect counterfeit, and what to do when it occurs is an essential element of loss prevention and cash management plans.

The most important issue facing restaurant owners today: tip reporting

by Rick Casmass — VP Marketing, Valiant

I’ve worked many years for tips. I began my restaurant career when I was 14 (don’t tell the Labor department). I’ve been a busboy, a waiter, a bartender, and…

Is it real or counterfeit? Practical tips in detecting counterfeit currency

Recognizing fake bills comes down to training that is easy to comprehend and makes sense, yet doesn't slow down the operation.

Chuck E. Cheese's settles suit over injured child

April 27, 2012

Texas-based Chuck E. Cheese will pay $6,500 to a family whose daughter was injured while playing on a ride at a restaurant.

Could be deadly, but essential for restaurant operations

If you have CO(2) fill ports or storage tanks in tight enclosed quarters, lower levels, or have older systems or systems that have not been inspected by…

Could your restaurant survive a 15% decrease in business?

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

The question we field more than any other when talking to small merchants is, “Who is making me become PCI compliant?” The answer is too complicated to simply…

Gloves! The Controversy Continues – Part 2

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

There is a general agreement that hand sanitation is a problem, but how that problem is best addressed is not always clear. The arguments to wear gloves and to…

The Secret Decoder Ring and Loss Prevention

Over the holidays I watched “A Christmas Story” for the gazillionth time. One of the scenes in the movie is Ralphie getting his secret decoder ring to unlock…

US Foods earns International Food Safety and Quality Certification

January 30, 2012

US Foods has announced that it expects to be the first national foodservice distributor in the country to be certified in food safety and quality according to…

Epic Programs Group expands liability coverage for pizza delivery

January 18, 2012

Epic Programs Group, a managing underwriter and program administrator providing risk management and insurance solutions, has announced an expansion of coverage…

But I thought it was being done – Inspecting the expected

We may have too much faith that it cannot happen, or won’t happen or we’re simply naïve. Perhaps we don’t seek, therefore we don’t find. Maybe it’s…

Wrestling with a million dollar baby - skimming

The restaurant industry is rife with ways to lose profitability. Just when you think you have things buttoned up, a new twist comes along that can threaten…

Nine California Chuck E. Cheese's fined for child labor violations

December 12, 2011

Nine Chuck E. Cheese's restaurants have been fined a combined $28,000 by the U.S. Department of Labor for being in violation of federal child labor laws. The…

Personal safety tips for the holidays

D.B. "Libby" Libhart has more than 30 years of experience in the loss prevention industry. He has provided security and safety leadership in retail settings…

One is the loneliest number

Having a lone employee on a late night shift raises the risk of robbery and employee theft.

There's nothing to eat

by Ed Zimmerman — President, pizza.com

Meny labeling, while it began with good intentions, sets up the restaurant industry for disciplinary action.

The art of building a bank

It has nothing to do with concrete blocks and mortar. Cranes and bulldozers are not involved, and it has no reference to the facility where you make your…

Pizza wars heat up: Domino's managers charged with setting Papa John's fire

October 30, 2011

Two managers of a Lake City, Fla., Domino's Pizza unit have been charged with arson in connection to a fire that destroyed a Papa John's Pizza location across…

Family of murdered delivery driver sues Domino's

October 26, 2011

The family of a Domino's delivery driver who was murdered in Boston in 2010, has filed a hefty suit against the pizza giant, claiming negligence and wrongful…

What’s the worst that could happen?

Back door security is one of the most serious breaches and most often violated of all security policies, assuming that such a policy exists.