The top 13 risks to restaurant operations

By having the correct equipment, protocol and training in place, a restaurant will limit its risk and perhaps even reduce Workers' Compensation costs.

Restaurant sales devastated by winter storm

February 28, 2013

Boston and Connecticut restaurants were hit hard by this month's blizzard, called Nemo, that blew through the area during the weekend of Feb. 8-10.

Say it ain’t so! – The bogus robbery

 The restaurant manager’s home phone rang. She recognized the cell phone number of her shift manager on the display. Before she could say “Hello” she heard a…

Video: MMF adds security feature to cash registers

February 19, 2013

MMF recently rolled out a new Advantage line for cash registers that includes extra storage for coin rolls and other iteams, and a hidden compartment for…

Massive winter storm forces restaurant closures

by Alicia Kelso — Editor, QSRWeb.com

If power outages last through Valentine's Day, businesses will take an even bigger hit, as the holiday is a high-traffic occasion.

The Upton Group launches pizza insurance business

February 8, 2013

After three years of providing insurance for Domino's Pizza, The Upton Group LLC is expanding its business to include all pizzerias through the newly created…

California Pizza Kitchen named in class action suit for 'deliberate poisoning'

January 29, 2013

A woman has filed a $5 million class action lawsuit against California Pizza Kitchen, as well as Nestle, Stouffer's and DiGiornos, claiming the brands are…

Firehouse CEO Don Fox to keynote NFSCC

January 25, 2013

Firehouse CEO Don Fox will keynote The National Food Service Security Council Aug. 4-7 in Las Vegas.

A forgotten key strategy in avoiding menu price increases

Including loss prevention in your strategies to counter higher costs may give you a competitive advantage, and add 3 to 5 percent to the top line.

Domino's: Survival of the fittest means going global

by Alicia Kelso — Editor, QSRWeb.com

The company is planning a Responsive Web Design initiative that provides a consistent customer experience across digital channels.

Patxi's Pizza responds to settlement over health care law

by Alicia Kelso — Editor, QSRWeb.com

Company accounting records show 4-percent surcharge was collected for employee health care costs only.

Experts predict 2013 restaurant trends

by Alicia Kelso — Editor, QSRWeb.com

Expect mobile and human resources technology to grow significantly.

Domino's distances itself from founder's lawsuit

December 17, 2012

Last week, Tom Monaghan, founder of Domino's Pizza, filed a lawsuit against the federal government over the contraception coverage component of the Affordable…

21 business security tips for the holidays

A lot of cash is exchanged at restaurants during the holiday season, making them a target for robbery.

Free webinar includes tips on avoiding customer data breaches

by Cherryh Cansler — Editor, FastCasual.com

The average cost of a data breach for non-PCI compliance is $80,000.

Papa John's founder responds to Obamacare 'miscommunication'

November 21, 2012

Papa John's founder and CEO John Schnatter has penned a response to the controversy surrounding his comments about Obamacare; comments that set off a firestorm…

Are political statements tarnishing the restaurant industry’s reputation?

by Alicia Kelso — Editor, QSRWeb.com

Following statements against Obamacare, brands’ social media conversations are no longer about the food.

Papa Murphy's responds to Papa John's Obamacare drama

November 13, 2012

Amidst another social media firestorm (and boycott movement) surrounding Papa John's CEO John Schnatter's controversial comments about Obamacare, another large…

Papa John's boycott threatened over CEO's Obamacare comments

by Alicia Kelso — Editor, QSRWeb.com

Founder John Schnatter estimates that the reform law will cost between $5 million and $8 million annually.

Simple deterrents to late night restaurant robberies

Often, QSR windows are covered with advertizing or window clings; however, limited visibility from the outside provides cover for a robbery in progress.