California Pizza Kitchen launches gift card purchase incentives

November 12, 2013

California Pizza Kitchen today announced the launch of its 2013 holiday gift card program, "Give. Get. Repeat." As part of the program, guests who purchase…

Papa John's stokes pizza's digital war

by Alicia Kelso — Editor, QSRWeb.com

Papa John's claims that more than 45 percent of orders now come from ecommerce.

First Data takes on loyalty with Perka acquisition

November 1, 2013

First Data Corporation, a provider of electronic commerce and payment processing, has announced its acquisition of Perka, a provider of a smart loyalty…

FCES panel: Ready or not, mobile payments are coming

Mobile payments provide the ability to more personally interact with your guests, and gain more data about their habits.

Report: Why most dining loyalty programs fail

October 8, 2013

Rewards Network has released a new report, "Why Most Dining Loyalty Programs Fail," that can be downloaded on the company's blog. The report focuses on six…

Five types of offer stacking — and how to beat them

Merchants should look for opportunities to leverage technology that helps them deliver better experiences for customers — without negative effects on their…

Revention integrates with Valutec Card Solutions rewards program

September 30, 2013

Revention and Valutec, a full-service provider of Gift Card and Loyalty services, have announced Revention's integration with Valutec's Rewards program.

Restaurants beef up mobile investments

by Alicia Kelso — Editor, QSRWeb.com

A solid mobile presence — one that adds to the guest experience — is how brands will maintain relevancy.

Restaurant loyalty programs pay off in surprising ways

by Duessa Holscher — marketing, Granbury Restaurant Solutions

Increased customer data means more opportunities to promote your brand.

Old Chicago VP: Customers now expect digital loyalty programs

by Alicia Kelso — Editor, QSRWeb.com

Brands will move from out-discounting each other to focusing on value and experience.

Infographic: 3 ways loyalty programs grow your business

Loyalty incentives can lift customer visits on average by 12 to 44 percent.

Game on: How restaurants can power up loyalty strategy

Loyalty gaming must be fun and simple, with rewards that link back to genuine in-restaurant experiences.

Punchh named 'Top Startup'

May 27, 2013

Punchh Inc., a startup that delivers branded mobile apps and a cloud-based marketing automation platform for restaurants, has been recognized as a winner of…

Study: Consumers want e-commerce, loyalty options from restaurants

April 30, 2013

A new survey from EMN8 shows that consumers want the option of ordering food online from their favorite QSRs.

Pizza Nova adds mobile marketing and loyalty solution

March 14, 2013

Toronto-based Pizza Nova Take Out Ltd., announced today that it has selected SAMY as its mobile marketing solution. SAMY, provided by MobileBits, is a…

Paytronix adds CRM solution for restaurants

March 12, 2013

Paytronix Systems Inc. has launched a new Data Insights offering that includes a comprehensive CRM solution geared toward the restaurant industry.

Soft economy drives more need for loyalty marketing

March 12, 2013

As the economy continues a slow recovery and brand competition heightens, loyalty marketing has become more important than ever. According to market research…

Five decisions that drive extreme customer loyalty

Customers respond well to companies that accept accountability when the chips are down.

Papa John's UK ramps up customer loyalty program

February 26, 2013

Papa John's is heavily investing in its Papa Rewards loyalty program in the United Kingdom, including through a new four-week "customer acquisition program…

How mobile can drive profits and differentiate your brand

According to a University of Chicago study, customers accelerate their purchase frequency by 20 percent when they're close to earning a reward, and they…