How subscription services, loyalty programs encourage repeat business

September 27, 2022

It's been a rough two-and-a-half years for the restaurant industry since the onslaught of the COVID-19 pandemic. Still, there are ways to increase business and…

Restaurant customers want more deals, drive-thru visits remain strong

September 16, 2022

Restaurant customers are seeking out deals and mobile app offers, with three in four looking for discounts more often due to increasing menu prices, and two in…

The Future Of The Hospitality Industry Is Connected

Make sure your business has all it needs to compete because the future of the hospitality industry is cloud-based and connected.

Dine-in not regaining popularity, take-out gains steam

July 20, 2022

Despite the fact all restaurants are completely open for dine-in, after two years of closures and restrictions due to the COVID-19 pandemic, the number of…

Webinar leverages data to show loyalty programs improve bottom line

July 6, 2022

Loyalty programs are smarter, more intuitive and easier to use than ever before. Having a solid loyalty program in place can increase guest frequency, improve…

How to handle extreme customization in restaurant apps, websites

by Mandy Wolf Detwiler — Editor, Connect Media

Apps and websites have grown more intuitive and better working, but what do you do when you've got a customer who's over customizing his or her order? These…

Apex Order Pickup Solutions teams with Radius Networks on digital locker solution

May 23, 2022

Radius Networks, a provider of enterprise location technology, has teamed with Apex Order Pickup Solutions, a provider of self-serve automated pickup solutions…

Domino’s, Netflix team on ‘mind ordering’ app

May 16, 2022

Domino's Pizza Inc. is debuting a first-of-its-kind mind ordering app in collaboration with streaming service Netflix.

Carry-out losing traction thanks to delivery, drive-thru options

May 13, 2022

More restaurant customers than ever are visiting the drive-thru and using delivery services compared to carrying out food orders.

Why Thermal Printers Have A Place In Today’s Modern Kitchens

Last week, I had a chat with John Maieli, Channel Partner Executive at Star Micronics America. He had a vision: thermal printers in professional kitchens…

Report: digital orders make up one-third of restaurant sales

May 5, 2022

A new report from Patronix Systems Inc., a digital guests experience platform, found that digital orders have risen to one-third of total restaurant and…

Digital Technologies Reshaping Restaurant Operations

Operators are increasingly using digital devices to improve service, help manage labor challenges and gather insightful analytics.

Chipotle, Rally’s, Noodles & Company execs talk increasing drive-thru experience

by Mandy Wolf Detwiler — Editor, Connect Media

Drive-thru innovation and the customer experience was the focus of a panel discussion at the Restaurant Franchising and Innovation Summit held this month in…

Ghost Kitchens Give Restaurants New Life

To take advantage of the growing delivery segment while at the same time maximizing kitchen space, many restaurants have begun operating virtual brands, also…

Sodexo Romania teams with restaurant delivery app for payment

April 18, 2022

Sodexo Romania has partnered with Tazz, a food delivery app, to allow guests to pay using their Gusto Pass meal card at Sodexo and Tazz partner restaurants…

Jet's Pizza continues growth in 2022

March 4, 2022

Jet's Pizza continues to grow its brand into 2022. The company has plans to open 30 locations, introducing Jet's in new states, including Utah, Kansas, New…

Putting a face to faceless transactions: Four ways to maintain invaluable connections with customers

The famous theme song from “Cheers” perfectly put words to the ultimate rapport restaurants want with their customers. These days, though, building a…

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Domino's paying back carryout customers with 'tip' code

January 31, 2022

Domino's Pizza is giving carryout customers a $3 "tip" good for their next purchase, according to a company press release.

Pandemic isn't slowing down Zalat Pizza’s growth

by Mandy Wolf Detwiler — Editor, Connect Media

Zalat Pizza just opened its first store outside the Dallas-Ft .Worth market, marking its seventeenth store in total. Eight more units are planned, and the…

Canadian restaurant visits down; off-premise dining rising

November 30, 2021

Online and physical visits to Canadian restaurants and foodservice outlets were flat in the year ending Sept. 2021, compared to a year ago when traffic was…