Digital Technologies Reshaping Restaurant Operations

Operators are increasingly using digital devices to improve service, help manage labor challenges and gather insightful analytics.

Chipotle, Rally’s, Noodles & Company execs talk increasing drive-thru experience

by Mandy Wolf Detwiler — Editor, Connect Media

Drive-thru innovation and the customer experience was the focus of a panel discussion at the Restaurant Franchising and Innovation Summit held this month in…

Ghost Kitchens Give Restaurants New Life

To take advantage of the growing delivery segment while at the same time maximizing kitchen space, many restaurants have begun operating virtual brands, also…

Sodexo Romania teams with restaurant delivery app for payment

April 18, 2022

Sodexo Romania has partnered with Tazz, a food delivery app, to allow guests to pay using their Gusto Pass meal card at Sodexo and Tazz partner restaurants…

Jet's Pizza continues growth in 2022

March 4, 2022

Jet's Pizza continues to grow its brand into 2022. The company has plans to open 30 locations, introducing Jet's in new states, including Utah, Kansas, New…

Putting a face to faceless transactions: Four ways to maintain invaluable connections with customers

The famous theme song from “Cheers” perfectly put words to the ultimate rapport restaurants want with their customers. These days, though, building a…

Presented by FastCasual.com

Domino's paying back carryout customers with 'tip' code

January 31, 2022

Domino's Pizza is giving carryout customers a $3 "tip" good for their next purchase, according to a company press release.

Pandemic isn't slowing down Zalat Pizza’s growth

by Mandy Wolf Detwiler — Editor, Connect Media

Zalat Pizza just opened its first store outside the Dallas-Ft .Worth market, marking its seventeenth store in total. Eight more units are planned, and the…

The POS Is Dead – Businesses Need a Modern Digital Transaction Platform

The restaurant industry has changed dramatically in recent years, and traditional point-of-sale systems are unable to keep up.

Canadian restaurant visits down; off-premise dining rising

November 30, 2021

Online and physical visits to Canadian restaurants and foodservice outlets were flat in the year ending Sept. 2021, compared to a year ago when traffic was…

Oath Pizza readies for growth

by Mandy Wolf Detwiler — Editor, Connect Media

Oath Pizza has 29 units and is poised for growth. CEO Drew Kellogg and Chief Marketing Officer Stacie Colburn Hayes discuss how the company plans to expand and…

It's not too late to pivot digital

by Hope Neiman — cmo, tillster

When the pandemic struck, many brands had to pivot to digital or get left behind. Hope Neiman, chief marketing officer for Tillster, says it isn't to late to…

Blaze Pizza CEO: We’re facing industry challenges head on

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

There are more than a few big challenges facing pizza brands, but Blaze Pizza, given its strength and willingness to succeed, is facing the hurdles head on.

LaRosa's debuts LaRo to Go model

October 25, 2021

LaRosa's has opened its first pizzeria built specifically to serve as a LaRo to Go store featuring a service model that combines ordering tech with pick-up and…

Fast casual leaders: Off-premise dining more important than ever

by Mandy Wolf Detwiler — Editor, Connect Media

Three restaurant executives discussed the rise of off-premise dining during the COVID-19 pandemic at the recent Fast Casual Executive Summit in Charlotte…

Zuppler Announces General Availability of AI-Powered Marketing Services on the Menu Anywhere Platform

New service provides machine learning algorithms to automatically upsell products; data shows a 13.3% increase in average transaction for restaurants that use…

How to Keep Your Customers Safe in a Post-Pandemic World

As more Americans get vaccinated and dine-in restrictions lessen, restaurants are preparing for traffic increases.

Presented by FastCasual.com

Online Ordering Checklist Used by Leading Restaurant Brands

There's no disputing that online ordering is a must for maximum profitability and customer experience excellence. Check out the checklist used by leading QSR…

Oracle acquires GloriaFood to expand cloud POS platform apps

July 8, 2021

Oracle has acquired GloriaFood, an online ordering and marketing platform, to extend its Oracle Micros Simphony Cloud POS platform.

Gimbal’s Matthew Russo explains how location-based marketing can improve services and revenue

Diners come to expect experiences that are catered to them. How can restaurants understand a diner’s context, preferences, and real-world movement to better…