Online Ordering News & Media
DoorDash drops commission rate for small restaurant brands
April 10, 2020
In a $100 million effort to help restaurants with fewer than five locations stay afloat during the COVID-19 outbreak, DoorDash is slashing commissions by 50…
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Papa John's only trading winner last week, as gas use dips to lowest in 27 years
by S.A. Whitehead — Food Editor, Net World Media Group
Gas demand hit the lowest level the markets have seen since 1993 last week, while cheese market inventories stack up as dairy farmers throw milk away amidst…
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Pizza Hut puts 'contactless' deal in play
April 1, 2020
Like most brands working to maintain sales during the pandemic, Pizza Hut is working to make deals to meet the needs of customers forced to stay at home…
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Yelp findings show consumer interests in pandemic-stricken US
March 25, 2020
Yelp released its Coronavirus Economic Impact Report that shows some consumer trends developing amidst the nation's fight against COVID-19 infections…
read nowRevention launches order/delivery bundle providing no-contact delivery
March 25, 2020
Revention, a restaurant order management provider, is offering an online ordering and delivery starter bundle, at a reduced price, as restaurants grapple with…
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PAR introduces contactless order solution for restaurants
March 24, 2020
PAR, a provider of cloud-based point-of-sale solutions to restaurants, has introduced a solution that utilizes its online ordering system and a QR code to…
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Fresh Brothers Pizza takes it to the 'next level' with Jumanji
March 24, 2020
Fresh Brothers Pizza is catering to its sheltered-in-place customers with a movie night bundle package that include a large one-topping pizza, six fresh knots…
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The Big Shift: Transition to 'delivery only' tough, but potentially lifesaving
by S.A. Whitehead — Food Editor, Net World Media Group
The pandemic that has now got the U.S. restaurant industry in a stranglehold is forcing many brands to delivery-only operations, which not only is requiring…
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Yum China sees 'early signs of recovery'
March 23, 2020
Yum China Holdings, Inc. said that despite the "unprecedented scale and impact" of the pandemic across its locations in China, leadership at the company is…
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Is your restaurant speaking the COVID-19-era customer's language?
by S.A. Whitehead — Food Editor, Net World Media Group
The seismic shift that COVID-19 has put on everything about restaurant "life as usual" demands an equally substantial shift in marketing and communication…
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The invisible pizza brand: Making customers 'see' you online
by Saleem Khatri — CEO, Lavu
While invisibility may be a coveted capability in fantasy films, it can be a death sentence for great pizza brands that just don't show up on the web. Use…
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Marco's celebrates app's early success with customer discount
February 25, 2020
Marco's Pizza is sharing a marketing milestone with its customers by commemorating the brand's millionth mobile app download in less than a year since the…
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DoorDash, Grubhub, Uber Eats in tight food delivery competition
February 20, 2020
The restaurant food delivery business is a wide open competition, with more than half of consumers that use these services using multiple apps at the same…
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Moving from pizza to pistachio doughnuts: Chicago restaurateur says it's a natural
by S.A. Whitehead — Food Editor, Net World Media Group
Ask a pizzaiolo the key to mastering the pie and you'll likely hear it's the dough. Chicago restaurateur Rich Labriola won't argue that point. In fact, he's so…
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How AI can revolutionize your restaurant
by Adam Ross — General Manager, Americas, Deputy
Like any other industry, restaurants are under relentless pressure to satisfy the soaring expectations of consumers, who are keen on more personalization and…
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Domino's celebrates carryout in week of 'double delights'
January 20, 2020
This week packs a double-whammy for pizza restaurateurs in the made-up holidays realm, with National Cheese Day taking place today, followed by National Pie…
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What pizza operators can learn from Domino's use of AI
by S.A. Whitehead — Food Editor, Net World Media Group
Tuesday, Pizza Marketplace told you about Domino's use of AI to boost the customer experience. Today, we break down what restaurateurs can take away from the…
read nowCalifornia Pizza Kitchen stores tap into customer intelligence platform
January 13, 2020
California Pizza Kitchen has tapped restaurant intelligence platform, Yumpingo, to bring real-time guest insights to the 240-plus unit brand, according to a…
read nowGrubhub addresses phone order snafu
January 9, 2020
Grubhub customers will be hearing a new prompt when placing a call to a restaurant using the ordering app, which will direct them to press the No. 1 to place…
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2019's top pizza reads: century-old pizzeria restoration to futuristic pie prep
by S.A. Whitehead — Food Editor, Net World Media Group
The final year of the 2010s had Pizza Marketplace readers looking back nearly a century to learn about restoring historic buildings for pizzerias, as well as…
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