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Operations News & Media

Authenticity, employee motivation drives success for Oregano's pizzeria owner

September 29, 2004

Arizona Republic: SCOTTSDALE, Ariz. — Mark S. Russell is not kidding around when it comes to the bottom line at his mini-empire of pizza bistros.

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Five Ohio Papa John's pizza units shuttered

September 26, 2004

News reports out of Ohio say five Papa John's units were closed without explanation in several towns on Sept. 20.

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Tame the moisture monster

September 19, 2004

Changing customer tastes demand that pizza operators add new toppings to their menus. But it isn't as simple as tossing trendy vegetables, meats and seafoods…

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Trendy toppings drive new sales

September 19, 2004

Tandoori chicken, crocodile, ground lamb, fresh egg, satay chicken, roasted pumpkin, zucchini, smoked oysters. Are any of these on your toppings menu?

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Number crunchers

September 19, 2004

Jeff Ward envies the "numbers freaks," pizza operators who can use POS systems to deliver up-to-the-minute data on their businesses.

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Foodservice distributors sell more than food

September 19, 2004

Any operator will tell you that the beauty of dealing with a broadline foodservice distributor is the simplicity of one-stop shopping. Fewer calls to make…

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Market your specials with automated call systems

September 19, 2004

Your phone-order takers tell you they upsell every customer, but for some reason, those special pizzas just aren't moving like you'd hoped.

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FKI Security ads feature Trump

September 15, 2004

NEW ALBANY, Ind. — In unveiling a new bill validator and digital security camera system, FKI Security Group announced the kickoff of a print ad campaign…

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Pizza Inn to debut Express concept at NACS

September 14, 2004

THE COLONY, Texas -- Pizza Inn, Inc. will unveil its newly redesigned Pizza Inn Express concept at the National Association of Convenience Stores (NACS) show…

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If you can't take the heat, stay out of the cafeteria

September 12, 2004

School pizza contracts are not for the operationally weak.

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Aussie delivery runs second to carry out

September 12, 2004

CAIRNS, Australia — Gabe Pasche logs 30 hours a week delivering pizzas in his 1988 Mazda 323, and yet he rarely receives a tip.

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Headlines: The most important part of your advertisement

September 9, 2004

Remember when you were in school and the teacher would give you a math test? Do you remember the term "exponential"? In case you forgot, it means that a small…

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Catch rubber checks on the fly with payment recovery services

September 9, 2004

Check-recovery services are nothing new, but some operators say that only recently have they become more of a blessing than a burden.

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Appetizing results

September 2, 2004

A look at the growing tapas trend demonstrates how Americans like little tastes of lots of foods. Pizza Hut's hot-selling 4forALL pie is even more edible proof.

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Do-it-yourself POS systems can save operators thousands

September 2, 2004

Search for a more affordable option led one operator to start his own company for point-of-sale software.

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OPERATIONS: Pizza-centered school fundraisers pay dividends for all

August 26, 2004

Schools always need money for activities, and Jim Moran demonstrates how to help them raise it while boosting your sales.

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A year later, 'pizza bomber' is still a puzzle

August 22, 2004

Philadelphia Inquirer: ERIE, Pa. — One year ago, pizza delivery driver Brian Wells was killed when a bomb attached to a collar around his neck exploded after…

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Radical federal overtime rules changes take effect Aug. 23

August 22, 2004

Revisions to the Fair Labor Standards Act take effect on Aug. 23, and have resulted in new rules for the payment of overtime wages. These changes could have…

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The Battle for Australia

August 16, 2004

Operators say innovation, not discounts, is the key to winning the bloody war for the Australian pizza market.

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PROFILE: John Kozik

August 15, 2004

In his 40 years in the fast-food business, John Kozik has seen it all: first as director of operations for Pizza Hut Australia, now as chairman of the board at…

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