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Operations News & Media

Wait time zero: The need for speed

by Noah Glass — CEO, Olo

Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.

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Papa Murphy's refinancing to benefit earnings

August 29, 2014

Papa Murphy's announced the closing of a $112 million senior secured loan and a $20 million revolving credit facility today.

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Tyson Foods, Hillshire complete merger, announce leadership

August 29, 2014

Tyson Foods, Inc. has completed its merger with The Hillshire Brands Company.

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Kentucky company launches self-service reservations widget

August 26, 2014

Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides…

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Why investors are eating up food delivery services

Partnering with a delivery service frees up restaurant owners to focus on food and experience while still expanding their customer base.

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Partnership to provide restaurant accounting solutions

August 19, 2014

Quatrro FPO Solutions, provider of platform based business services to restaurants, is teaming up with enterprise reporting and data management provider ROS…

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Pizzeria delivers pizza, ocean view

August 15, 2014

Pizza lovers can enjoy their favorite pie and take in the ocean at Imperial Beach, San Diego-based Seacoast Pizza.

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Uno Restaurants launch 'suburban' fast casual pizza concept

by Nicole Troxell — Associate Editor, Networld Media Group

Uno fresco will leverage its brand equity to expand its footprint and harness customer loyalty.

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Former Domino's driver named Executive Vice President, Team USA

August 14, 2014

Domino's Pizza has named Stan Gage as Executive Vice President – Team USA, the company announced today.

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Webinar on beacons, geofencing now available

August 13, 2014

The free webinar Using Beacon Technology and Geofencing In Your Restaurant sponsored by Splick.it and hosted by FastCasual.com earlier this week is now…

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National Restaurant Association joins fight against Seattle wage increase

August 13, 2014

The National Restaurant Association announced in a press release that it is joining the U.S. Chamber of Commerce, as well as the American Hotel & Lodging…

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Does China expose the concept of Quality Fade in QSR food products?

by Darrel Suderman — President CEO, Food Technical Consulting

The tendency of major QSR brands to stick with longtime suppliers exposes a false sense of security with faulty supplier partners.

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Syrus introduces restaurant management mobile app

August 8, 2014

Syrus Restaurant Information Services has introduced a restaurant management mobile app, available on the iOS platform.

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Nearly 60% of Papa John's US delivery sales now come through digital channels

by Alicia Kelso — Editor, QSRWeb.com

The company is in the midst of a new POS rollout that is expected to drive labor efficiencies, speed of service and order accuracy.

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University of Houston to offer PhD in Hospitality Administration

August 6, 2014

The University of Houston's Conrad N. Hilton College of Hotel and Restaurant Management plans to begin offering a Ph.D. in Hospitality Administration in fall…

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Franchising association seeks to halt Seattle’s minimum wage increase

August 6, 2014

The International Franchise Association has asked the U.S. District Court for the Western District of Washington to issue a preliminary injunction preventing…

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Wearable technology brings a new world of opportunity to the restaurant industry

Wearables are combining the computing power of smartphones with the convenience of the accessories we put on every morning.

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Latest China supply crisis hits Yum! Brands stock hard

by Alicia Kelso — Editor, QSRWeb.com

An abundance in refinery production is keeping gas prices in check.

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Papa John’s increases shareholder dividend by 12%

August 1, 2014

Papa John's International today announced that its board has approved a 12 percent increase in the quarterly dividend payable on PZZA's common stock. According…

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Restaurant traffic slips in June, same-store sales continue to rise

August 1, 2014

The National Restaurant Association’s monthly Restaurant Performance Index reported a moderate decline in June, driven largely by softer traffic. The RPI was…

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