Five decisions that drive extreme customer loyalty

Customers respond well to companies that accept accountability when the chips are down.

Locu, Automattic bring real-time menus to WordPress.com sites

March 8, 2013

Locu, provider of a menu dashboard for local merchants, has partnered with Automattic's WordPress.com web publishing platform to simplify menu uploads on…

NYC soda ban sparks mass confusion

by Cherryh Cansler — Editor, FastCasual.com

The ban doesn't cover drinks made with "50 percent milk," which is how Starbucks is planning to keep selling Frappuccinos in its 20-ounce Venti size.

Pizza Hut searches for new digital manager at SXSW festival

March 7, 2013

Pizza Hut is conducting 140-second job interviews this week in its search for a new "manager of digital greatness." The interviews will take place in Austin…

Domino's Australia preps for 'biggest announcement' in its history

March 7, 2013

In the 20 years Domino's Pizza has had an existence in Australia, no bigger announcement has been made than the one about to come out on March 11. The company…

Snagajob hourly employment network names new CEO

March 7, 2013

Snagajob, an hourly employment network for job seekers and employers, has named Peter Harrison as its new CEO, succeeding founder Shawn Boyer.

Your Pie pizza concept adds two more restaurants

March 7, 2013

Your Pie recently celebrated two grand opening events for new restaurant locations in Athens and Columbus, Ga.

Minsky's Pizza on a roll after 37 years

by Alicia Kelso — Editor, QSRWeb.com

The Kansas City, Mo., staple is launching a new beer on April 10: Minsky's Burlesque Lager.

Minimum wage legislation introduced, franchise association responds

March 6, 2013

The debate over the minimum wage has heated up significantly this week. On Tuesday, Senator Tom Harkin and Rep. George Miller introduced a bill to raise the…

Worksman Cycles upgrades pizza delivery bikes

March 6, 2013

Worksman Cycles, a 114-year old manufacturer of industrial grade bicycles and tricycles, has announced upgrades to its classic pizza delivery bicycle – the…

Chuck E. Cheese introduces value offerings

March 6, 2013

Chuck E. Cheese has introduced a new menu nationwide with updated food options and value meals that include food, drinks and token deals starting at $19.99.

Domino's Pizza debuts in Thailand

March 6, 2013

Domino's Pizza has opened its first store in Thailand. Operated by Evolution Capital Public Company Limited, the master franchise holder of Domino's in…

Effective marketing on a shoestring budget

by Alicia Kelso — Editor, QSRWeb.com

People are three to four times more likely to buy from you if they know you.

Could middle class boom in China spark U.S. food shortages, inflation?

March 5, 2013

While many American restaurant chains aggressively expand throughout India and China, some experts warn of a "boomerang effect" if such growth isn't controlled.

Travel + Leisure ranks best U.S. cities for pizza

March 5, 2013

Travel + Leisure has come up with its 20 best U.S. cities for pizza. Below is a summarization.

The top 13 risks to restaurant operations

By having the correct equipment, protocol and training in place, a restaurant will limit its risk and perhaps even reduce Workers' Compensation costs.

Cost of wheat drops near pre-drought levels

by Alicia Kelso — Editor, QSRWeb.com

Consumers also experience a slight relief at the pump.

Pizza Patrón expands in three markets

March 4, 2013

In February, Pizza Patrón's existing multiunit franchisees opened new locations in three different markets, including Mesa, Ariz., and Laredo and San Antonio…

800 Degrees Neapolitan Pizzeria plans LA expansion

March 4, 2013

Chef Anthony Carron along with partners and co-owners Adam Fleischman and Allen Ravert, announced today that 800 Degrees Neapolitan Pizzeria will open in Santa…

Domino's pan pizza resonating with customers

by Alicia Kelso — Editor, QSRWeb.com

The company had a record international growth in 2012.