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Operations News & Media

Virginia pizza brand raises $7.5M to expand footprint

August 4, 2021

Pupatella, a Neapolitan pizza brand, aims to expand in the Washington, D.C. metro area and beyond with a $7.5 million investment from private investors.

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Lunchbox gobbles up Spread

August 4, 2021

Online ordering engine Lunchbox has acquired online marketplace Spread which offers delivery and take-out services.

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NRA raises concerns on NYC restaurant vaccination rule

August 3, 2021

New York City's requirement, announced Tuesday, that restaurants check for vaccination proof of customers wanting to eat indoors is drawing more than one…

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Restaurant Management Software: A Buyer's Guide for Back of House

A comprehensive guide from SynergySuite to walk you through everything from deciding if you need back-of-house technology to narrowing it down to your final…

Presented by SynergySuite

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DoorDash expands ghost kitchen footprint

August 2, 2021

DoorDash has opened its second DoorDash Kitchens location in San Jose, California.

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Gymnastics most popular Olympic sport for food delivery

August 2, 2021

Seventy-eight percent of American consumers will order food for delivery at least once while watching the Olympics this summer, according to a survey by…

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Quiznos Sub (Grupo QZCR) + SynergySuite Case Study

Grupo QZCR, a franchise group with Costa Rican Quiznos Sub locations, implemented SynergySuite as its back-of-house platform, leading to a 4% reduction in…

Presented by SynergySuite

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Costa Vida + SynergySuite Case Study

Costa Vida, a fresh Mexican concept, implemented SynergySuite as its back-of-house platform, leading to $400/week/location reduction in labor costs and 2…

Presented by SynergySuite

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Yum Brands bests Q2 earnings estimates with 23% SSS growth

July 29, 2021

Like McDonald's yesterday, and Domino's a week back, multi-QSR parent company, Yum Brands, managed to beat analysts' estimates for it second quarter earnings…

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Mountain Mike's Pizza Q2 same-store sales grow 16.4%

July 29, 2021

Southern California-based Mountain Mikes Pizza said its same-store-sales grew 16.4% in Q2, while total system sales grew 25.9% over 2020. AUVs for the brand…

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Canada's restaurant count dropped by 5K in 2020

July 28, 2021

Before the pandemic, Canada's restaurant count held steady at 66,000 units going back to 2016, but then 2020 happened, and the industry lost 5,000 units. That…

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Hunt Brothers Pizza hits 30-year mark with 8,000-plus stores

July 27, 2021

Nashville, Tennessee-based Hunt brothers is lighting the candles on its 30th birthday cake this morning – a feat realized as the chain racks up more than 8,00…

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Streaming TV for Restaurants that Bar Rescue’s Jon Taffer Swears By

What are your diners watching in-restaurant? Brands that help their customers laugh, clink their beer mugs and just plain ol’ enjoy each other’s company, are…

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Domino's Q2 earnings leave analysts expectations in the dust

July 22, 2021

Strong international and U.S. sales growth propelled Ann Arbor, Michigan-based Domino's Pizza into Q2 earnings results of $3.12 per share, exceeding…

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How Penn Station keeps customers safe on, off-premise

July 21, 2021

As more Americans get vaccinated and dine-in restrictions lessen, restaurants are preparing for traffic increases.

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Savory Restaurant Fund leader talks creating loyal customers, raving fans

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and…

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Building Your Brand Experience: Online Ordering Best Practices

Your online ordering site is a crucial part of your restaurant’s business. In this webinar, Brad Brooks of SpeedLine Solutions Inc., Todd Vierra of Spinato’s…

Presented by SpeedLine Solutions

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ICX Association names award winners in interactive customer experience

by David Drain

The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize…

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Magic Johnson, Ecolab teaming up for #TakeBackYourSocialLife

July 16, 2021

Ecolab, a provider of water, food safety and infection prevention solutions, is teaming up with Magic Johnson to launch the #TakeBackYourSocialLife campaign as…

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How to Keep Your Customers Safe in a Post-Pandemic World

As more Americans get vaccinated and dine-in restrictions lessen, restaurants are preparing for traffic increases.

Presented by FastCasual.com

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