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Operations News & Media

US franchise giant files Chapter 11; its Pizza Hut, Wendy's locations remain open

July 1, 2020

With more than 1,200 Pizza Hut locations and nearly 400 Wendy's stores, NPC International Inc. is the nation's largest restaurant concept franchisee by units.

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Papa John's preliminary North American Q2 comp sales up 28%

June 30, 2020

Papa John's International Inc. leadership said the brand delivered its third consecutive month of double-digit sales growth in North America, along with what…

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QSR customer satisfaction: Dunkin' outdoes Starbucks, Domino's dominates Papa John's

In the fine art of keeping happy customers, there were a few upheavals and a newcomer or two.

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Using Back-of-House Systems to Fight COVID-19

Cleanliness always has been a determinant in the success of a restaurant. A dirty facility, be it the interior or exterior, can quickly turn away prospective…

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Making Your Restaurant Safe Again - Give Guests Confidence to Return

We looked at a recent study of top things people say are important as they look at dining again, and how you can provide those things to bring your customers…

Presented by SynergySuite

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Spike in COVID-19 cases not hindering drops in restaurant transaction declines

June 22, 2020

The spikes in COVID-19 cases in states that have reopened restaurant dine-in services haven't yet impacted the continuing improvement in major restaurant chain…

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&pizza COO breaks down the business-building power of activism

On the unofficial national holiday of Juneteenth — commemorating the proclamation of the freeing of slaves in Texas, final remaining U.S. state to do so —  the…

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How the pandemic may change the space inside 'your favorite pizza place'

by S.A. Whitehead — Food Editor, Net World Media Group

Even before the massive changes in pizza restaurant interiors brought on by the pandemic, restaurant design in general was heading for a massive rethink in the…

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US restaurant transaction decline easing up a bit

June 15, 2020

U.S. restaurant chain customer transactions were down -14% for the week ending June 7, revealing improvement for an industry hard hit by the COVID-19 pandemic.

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&Pizza urging employees to vote, offering PTO on Nov 3

June 12, 2020

In an effort to encourage its employees and communities to vote in this year's presidential election, &pizza won't open locations on Nov. 3. CEO Michael…

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Burger King, Popeyes, Tim Hortons parent names new board

June 11, 2020

Restaurant Brands International Inc. has named eleven individuals to its board, following a vote at its annual shareholder meeting June 10, a news release…

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Chuck E. Cheese seeks $200M loan, approves $2.8M for management retention

June 10, 2020

Chuck E. Cheese’s parent company, CEC Entertainment, has approached lenders for a $200 million loan, according to a report in The Wall Street Journal.

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Uber Eats to offer no fee delivery for black-owned restaurants

June 8, 2020

Uber Eats last week announced a plan to promote black-owned restaurants by dropping delivery fees in the U.S. and Canada for the rest of the year.

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Mercato Partners launches $90M investment fund to fuel up-and-coming brands

June 4, 2020

Mercato Partners, an investor for growth-stage companies, has developed Savory, a $90 million fund to help scale up-and-coming restaurant concepts. To create…

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Pleased pizza investors pump up prices of publicly held brands

by S.A. Whitehead — Food Editor, Net World Media Group

The pandemic has proven that people will get their pizza come hell or high water, and that's continuing to prompt pizza company investors to take positive…

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FastCasual reveals '20 Brands to Watch'

The list, which is in its second year, focuses on 20 brands that are less than six years old but have the potential to become future industry leaders.

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'Converting to Curbside and Delivery' webinar is lesson in pandemic-era adaptability

When the pandemic flipped the operational model for a Texas taco brand to totally off-premise, Crush Taco and POS provider, Revention, responded, exemplifying…

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Webinar explores ways to improve pizza customer experience by shifting focus

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Pizza restaurant operators got a chance to learn from three experts during an hour-long webinar, "How to Improve Your Customer Experience by Shifting Focus."

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Dominos early Q2 performance slowed by choppy international sales

May 27, 2020

Domino's Pizza Inc. reported a 14% rise in U.S. same store sales during the first eight weeks of the fiscal second quarter this year.

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Papa John's May North American comp sales soar 33.5%

May 27, 2020

Despite all the challenges of the current restaurant business environment, Louisville, Kentucky-based pizza brand, Papa John's has not only fared well over the…

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