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Operations News & Media

Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

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Tools for Restaurant Success in a Post-COVID World

Set your restaurant up for success when restrictions begin to lift. In this infographic, you will learn why you should double down on off-premise capabilities…

Presented by SynergySuite

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Paul Damico leaves Naf Naf Grill to oversee Global Franchise Group

April 13, 2020

Paul Damico has left Naf Naf Middle Eastern Grill to take on the CEO role at Global Franchise Group, a brand management company and franchisor of Great…

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Frontline QSR, pizza workers walk out over COVID-19 fears

April 9, 2020

Today in California, workers at 30 different QSRs will stage a walk-out in an effort to force management at those stores to provide more safety protection…

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To AI or not to AI: Researcher says proceed with caution

Research just published by a Rensselaer Polytechnic Institute professor indicates that AI may not always serve restaurant brands well, depending on their…

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Oregon marijuana dispensary 1st to deliver 'pizza + pot'

April 7, 2020

Marie Jane's Cannabis Connection said it's the first marijuana dispensary in the country to add in-house pizza to its "pot delivery menu," according to a news…

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Revention launches order/delivery bundle providing no-contact delivery

March 25, 2020

Revention, a restaurant order management provider, is offering an online ordering and delivery starter bundle, at a reduced price, as restaurants grapple with…

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Is your restaurant speaking the COVID-19-era customer's language?

by S.A. Whitehead — Food Editor, Net World Media Group

The seismic shift that COVID-19 has put on everything about restaurant "life as usual" demands an equally substantial shift in marketing and communication…

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7shifts debuts 7tasks to track tasks, boost accountability

March 10, 2020

Restaurant software platform 7shifts is launching a platform called 7tasks that lets restaurant managers create and delegate task lists for workers that also…

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Waste not, want not: 5 tips to trimming restaurant food waste

by Matthew Hollis — President, Elytus

Customers now expect it. Your business benefits from it. The planet demands it. Trimming the food waste your pizza brand generates is no longer an option, but…

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HMSHost taps former Jamba, Starbucks exec as COO

March 2, 2020

HMSHost, a restaurateur known for operating in airports and motorways, has appointed industry veteran Joe Thornton as EVP and COO. He will oversee HMSHost…

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Mystery shopper company launches franchise brand standards + compliance division

February 26, 2020

Toledo-based mystery shopper company IntelliShop said today it has created a brand standards and compliance division to tackle three franchise/chain brand…

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RFIS 2020 Sponsor Preview: Decision Logic

by Cherryh Cansler — Editor, FastCasual.com

When experienced restaurant operators joined forces with expert technologists to form a comprehensive back-office platform, Decision Logic came to the industry.

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Franchisors enjoy more protection under final joint-employee ruling

by Cherryh Cansler — Editor, FastCasual.com

February 25, 2020

Suing parent companies whose franchisees are involved in labor law violations just got harder. The National Labor Relations Board Tuesday reversed the Obama…

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Making Minnesota menu magic beyond the pizza pan

by S.A. Whitehead — Food Editor, Net World Media Group

In this second and final part of a story on Davanni's Pizza's success with menu item testing, the brand highlights how changes in the current pizza market may…

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WorkJam buys staffing platform Forge

February 19, 2020

Digital workplace solutions provider WorkJam is acquiring Forge, an on-demand staffing platform, according to a press release. The move will help WorkJam…

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Challenges Facing Restaurants in 2020

Restaurants are up against more than ever. While margins are as thin as always, labor, food, regulations and competition continue to rise. But restaurants also…

Presented by SynergySuite

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Buy or Build: A Guide to Avoiding Frankenware

By covering the differences between companies who build through acquisition vs as a holistic product, readers will learn the pros and cons of each, how to spot…

Presented by SynergySuite

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WeWork launches workspace for restaurants

February 13, 2020

WeWork Food Labs — designed for food-focused entrepreneurs and companies that need a collaborative and flexible workspace — is now open in New York City. The…

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Leveraging technology to manage restaurant labor costs

Labor can make or break a restaurant, being the one variable that exists in all facets of a restaurant’s core functionality and a top concern among managers…

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