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Operations News & Media

Webinar to explore how restaurants can succeed in uncertain times, develop a recovery plan

May 6, 2020

Restaurants that have survived the coronavirus thus far have experienced a crash course in flexibility and have learned to adjust their business models to…

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As states return to dine-in, slight improvement noted in restaurant sales

May 4, 2020

U.S. restaurant chain transactions showed improvement for the second week in a row in the week ending April 26 with total industry customer transactions down…

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Boston's opens for dine-in in 3 states

May 4, 2020

Boston's Pizza Restaurant & Sports Bar said it will re-open locations in West Fargo, North Dakota along with Great Falls, Montana and Irving, Texas for…

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10 reasons Fast Casual's Top 100 will be 'the virtual event of the year'

by Cherryh Cansler — Editor, FastCasual.com

The 2020 Fast Casual Top 100 winners will be revealed during a live, virtual gala May 15.

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Eating up profits: The high cost of restaurant POS downtime, and the surprising difference SD-Branch can make

One tenth of 1 percent. It might not seem like much, but it adds up. And when that one tenth of one percent is POS downtime, it adds up to a lot: A lot of…

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Third-party delivery was on the rise pre-pandemic

May 1, 2020

Consumer awareness and use of third-party restaurant food services were on the rise even before the outbreak of COVID-19. to rise, acoording to a study by…

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Freddy's tackles 'hospitality through a speakerphone' + lawfirm unravels confusion surrounding stimulus funds

by S.A. Whitehead — Food Editor, Net World Media Group

Freddy's Co-founder and COO Scott Redler discusses the challenge of customer service via drive-thru and delivery. Then, Messner Reeves attorneys Rachel Farr…

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Free webinar to help restaurant operators get up-to-speed in response to COVID-19

April 30, 2020

The COVID-19 outbreak has forced QSRs and fast casual restaurants to revamp their operations in response to new consumer buying habits. To help operators adapt…

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Taco Bell shines as sole bright spot in Yum Brands Q1 sales

April 30, 2020

Though KFC, Pizza Hut, Taco Bell and The Habit Burger Grille parent, Yum Brands, recorded a Q1 same-store sales decline of 7% after the tumultuous first…

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Those perplexing PPP loans: Some expert guidance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurant companies trying to navigate the process of applying for a Paycheck Protection Package loan, will be interested in some of these top tips from…

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Hungry Howie's moves former McDonald's exec into Operations VP role

April 28, 2020

Hungry Howie's Pizza has named a long-time McDonald's executive as its vice president of operations. Tonya Michael assumes the role after her most recent…

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Checkers/Rally's CEO predicts post-pandemic fast food resurgence + Lavu CEO on QSRs' digital path forward

by S.A. Whitehead — Food Editor, Net World Media Group

Checkers/Rally's CEO Frances Allen explains why all that uber-healthy plant-based food that was so hot pre-pandemic in the U.S., could get a lot more…

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Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

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Tools for Restaurant Success in a Post-COVID World

Set your restaurant up for success when restrictions begin to lift. In this infographic, you will learn why you should double down on off-premise capabilities…

Presented by SynergySuite

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Paul Damico leaves Naf Naf Grill to oversee Global Franchise Group

April 13, 2020

Paul Damico has left Naf Naf Middle Eastern Grill to take on the CEO role at Global Franchise Group, a brand management company and franchisor of Great…

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Frontline QSR, pizza workers walk out over COVID-19 fears

April 9, 2020

Today in California, workers at 30 different QSRs will stage a walk-out in an effort to force management at those stores to provide more safety protection…

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To AI or not to AI: Researcher says proceed with caution

Research just published by a Rensselaer Polytechnic Institute professor indicates that AI may not always serve restaurant brands well, depending on their…

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Oregon marijuana dispensary 1st to deliver 'pizza + pot'

April 7, 2020

Marie Jane's Cannabis Connection said it's the first marijuana dispensary in the country to add in-house pizza to its "pot delivery menu," according to a news…

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Revention launches order/delivery bundle providing no-contact delivery

March 25, 2020

Revention, a restaurant order management provider, is offering an online ordering and delivery starter bundle, at a reduced price, as restaurants grapple with…

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Is your restaurant speaking the COVID-19-era customer's language?

by S.A. Whitehead — Food Editor, Net World Media Group

The seismic shift that COVID-19 has put on everything about restaurant "life as usual" demands an equally substantial shift in marketing and communication…

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