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Operations News & Media

Pie Five's new practices designed to safeguard dine-in

May 13, 2020

As Pie Five Pizza begins opening dining rooms nationwide, it has instituted a series of new practices to keep customers safe inside restaurants, a news release…

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Marco's Pizza president mulls what stays, what goes in restaurant world's 'new reality'

by S.A. Whitehead — Food Editor, Net World Media Group

In a pandemic-ridden restaurant world, people will be keenly aware of what they touch and how close they are situated to others. Those are just two reasons…

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Restaurant transactions on the rise

May 11, 2020

Lingering tailwinds from government relief payments and the lifting of dine-in restrictions in states like Georgia, Florida, and Texas helped improve U.S.

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Webinar to explore ways to improve customer experience by shifting focus

May 8, 2020

Brad Brooks Restaurant operators face a neverending quest to boost the customer experience. To assist in this all-important challenge, a panel of…

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Restaurant SSS drop 55% in April: Time for comeback?

May 8, 2020

April was the first month truly impacted by COVID-19 pandemic's stay-at-home guidelines, and declines in restaurant sales clearly illustrate the damage.

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How to Thrive After Reopening by Harnessing Your Back of House

Are you still managing inventory with spreadsheets? Or scheduling shifts based on half-remembered conversations? This guide talks about why taking full…

Presented by SynergySuite

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Papa John's Q1 results reveal turnaround, despite pandemic

May 7, 2020

Despite the many business pressures caused by COVID-19, Papa John's has nearly rebounded from the troubles that beset the company in recent years when it was…

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&pizza: Employee engagement key to tripling off-premise 'overnight'

by S.A. Whitehead — Food Editor, Net World Media Group

Should a pizza chain give its employees help with everything from down-time fun and fitness, to purpose in their work and mental health support? &pizza thinks…

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Webinar to explore how restaurants can succeed in uncertain times, develop a recovery plan

May 6, 2020

Restaurants that have survived the coronavirus thus far have experienced a crash course in flexibility and have learned to adjust their business models to…

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As states return to dine-in, slight improvement noted in restaurant sales

May 4, 2020

U.S. restaurant chain transactions showed improvement for the second week in a row in the week ending April 26 with total industry customer transactions down…

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Boston's opens for dine-in in 3 states

May 4, 2020

Boston's Pizza Restaurant & Sports Bar said it will re-open locations in West Fargo, North Dakota along with Great Falls, Montana and Irving, Texas for…

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10 reasons Fast Casual's Top 100 will be 'the virtual event of the year'

by Cherryh Cansler — Editor, FastCasual.com

The 2020 Fast Casual Top 100 winners will be revealed during a live, virtual gala May 15.

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Eating up profits: The high cost of restaurant POS downtime, and the surprising difference SD-Branch can make

One tenth of 1 percent. It might not seem like much, but it adds up. And when that one tenth of one percent is POS downtime, it adds up to a lot: A lot of…

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Third-party delivery was on the rise pre-pandemic

May 1, 2020

Consumer awareness and use of third-party restaurant food services were on the rise even before the outbreak of COVID-19. to rise, acoording to a study by…

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Freddy's tackles 'hospitality through a speakerphone' + lawfirm unravels confusion surrounding stimulus funds

by S.A. Whitehead — Food Editor, Net World Media Group

Freddy's Co-founder and COO Scott Redler discusses the challenge of customer service via drive-thru and delivery. Then, Messner Reeves attorneys Rachel Farr…

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Free webinar to help restaurant operators get up-to-speed in response to COVID-19

April 30, 2020

The COVID-19 outbreak has forced QSRs and fast casual restaurants to revamp their operations in response to new consumer buying habits. To help operators adapt…

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Taco Bell shines as sole bright spot in Yum Brands Q1 sales

April 30, 2020

Though KFC, Pizza Hut, Taco Bell and The Habit Burger Grille parent, Yum Brands, recorded a Q1 same-store sales decline of 7% after the tumultuous first…

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Those perplexing PPP loans: Some expert guidance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurant companies trying to navigate the process of applying for a Paycheck Protection Package loan, will be interested in some of these top tips from…

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Hungry Howie's moves former McDonald's exec into Operations VP role

April 28, 2020

Hungry Howie's Pizza has named a long-time McDonald's executive as its vice president of operations. Tonya Michael assumes the role after her most recent…

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Checkers/Rally's CEO predicts post-pandemic fast food resurgence + Lavu CEO on QSRs' digital path forward

by S.A. Whitehead — Food Editor, Net World Media Group

Checkers/Rally's CEO Frances Allen explains why all that uber-healthy plant-based food that was so hot pre-pandemic in the U.S., could get a lot more…

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