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Operations News & Media

How self-service ordering kiosks are transforming QSRs

While the QSR experience is typically quite simple, the introduction of more advanced technology -- namely self-service food ordering kiosks -- over the course…

Presented by KioskMarketplace.com

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Papa John's continues on a "roll" with traders last week

by S.A. Whitehead — Food Editor, Net World Media Group

It was a relatively dismal trading week for all but one of the nation's publicly traded pizza brands, but gas prices are giving operators a break at the store…

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How Domino's connects corporate execs to reality of store life

by S.A. Whitehead — Food Editor, Net World Media Group

Store-level employees are often on the receiving end of corporate dictums that may not always sync with pizza restaurant reality. Enter Domino's Pizza Prep…

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Self-order kiosks are on a roll in U.S. restaurants

It’s no secret – self-order kiosks are on a roll in the U.S., which is catching up to Europe, where they are already commonplace. The reasons are multi-fold.

Presented by KioskMarketplace.com

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2019's top pizza reads: century-old pizzeria restoration to futuristic pie prep

by S.A. Whitehead — Food Editor, Net World Media Group

The final year of the 2010s had Pizza Marketplace readers looking back nearly a century to learn about restoring historic buildings for pizzerias, as well as…

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Real-time restaurant course correction big benefit of integrated POS/ops management system

December 26, 2019

Appetize and Restaurant365 have partnered to provide a merged cloud-based POS and operations management platform to restaurant brands that allows operators to…

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Does your brand have what it takes to make the 2020 Fast Casual Top 100?

Nominations for the Top 100 and the Excellence in Food Safety awards close Jan. 17.

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Clean Juice expands into catering using Chowly/ezCater services

December 11, 2019

Clean Juice, a USDA-certified organic juice bar franchise, will be offering catering at all its locations, thanks to a partnership between Chowly, a restaurant…

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Fourth Enterprises tabs Sabre's Anderson as CEO, names Whitmarsh CFO

December 10, 2019

Fourth Enterprises, LLC, parent company of HotSchedules and Fourth, a provider of workforce, inventory and operations management solutions to the restaurant…

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4 tasks that kitchen robots should take over

Advances in robotics technology are helping commercial kitchen workers be more effective and efficient in several key areas.

Presented by FastCasual.com

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3 ways to take advantage of the delivery market with ghost kitchens

Time will tell if ghost kitchens are truly sustainable and here to stay, but if you are a restaurant owner, it’s worth taking a look at the various models…

Presented by FastCasual.com

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8 ways to prevent restaurant workers from spreading Hep A

Since the Hepatitis A virus spreads so easily and quickly through food and water, it’s a huge threat for restaurants. It’s critical that restaurants take every…

Presented by FastCasual.com

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A bitter pill: Jack in the Box, Chicken Salad Chick's, Mutt's Canine Cantina leaders discuss responding to reviews

by S.A. Whitehead — Food Editor, Net World Media Group

You might well say that restaurant success today is actually "written in the stars," since those stars are the measurement of the positive and negative reviews…

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How automation can solve restaurant labor problems

High turnover is a lot for restaurant owners and managers to combat, but there is hope, and the answer lies in automation.

Presented by FastCasual.com

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Rave president out, new COO + CMO in

November 18, 2019

Just after the close of a brutal week on the stock market for Pizza Inn and Pie Five parent, Rave Restaurant Group, the company said late Friday its President…

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Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

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Epson America releases receipt printer for small companies

November 13, 2019

Epson America Inc. has released its TM-T20III receipt printer designed for small and medium merchants to support existing POS and mPOS systems, according to a…

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ParTech to acquire Restaurant Magic for $42M

November 8, 2019

ParTech, Inc., a wholly owned subsidiary of PAR Technology Corp. and a global provider of point of sale solutions to the restaurant and retail industries, has…

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Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

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Integrating delivery services: a disruption that can't be ignored

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Meeting this off-premise challenge, driven by the growth of e-commerce, requires a thorough assessment of how the organization manages its delivery orders.

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