New tip pool mandates could yield big fines for violating brands

A national labor lawyer is calling restaurant operators' attention to recently passed tipping legislation that may make them liable for big fines if they allow…

Domino's fires one, suspends another over encounter with paralyzed man

May 31, 2018

A Domino's franchise in Kingsport, Tennessee, terminated an employee and suspended a second one after they displayed what Domino's described as "utterly…

Survey: Employers hiring more summer help than previous year

May 23, 2018

Nearly all employers — 95 percent — said in a recent survey that they are adding more shifts this summer compared to last year. 

The power a social media policy plugs into your brand

by Kelly Jensen — Marketing Manager, PAR

Brands without well-researched corporate social media policies for employees are not only leaving employees in the dark, but also potentially exposing…

April restaurant sales best in nearly 3 years

May 17, 2018

For the restaurant industry, April did indeed bring showers, but those of increased business, according to the most recent data from TDn2K, showing that…

Hepatitis A in restaurant industry: Scary, inaction is scarier

by S.A. Whitehead — Food Editor, Net World Media Group

Hepatitis A is raising a harrowing spectre over the restaurant industry thanks to its rapid spread and high number of cases, particularly in the eastern half…

Papa John's CMO latest exec to go

May 16, 2018

Papa John's is in the market for a CMO.  Brandon Rhoten will sign off with the brand on May 25, according to an email from Senior Public Relations Officer…

Louisville Domino's, Old Chicago pizza employees diagnosed with Hepatitis A

by S.A. Whitehead — Food Editor, Net World Media Group

Two Louisville employees — one who recently worked at a Domino's and a second at an Old Chicago Pizza location — have been diagnosed with acute Hepatitis A…

The key quality of great pizza brand leadership: It's probably not what you think

by Bobby Shaw — President, Bobby Shaw Consulting

Great pizza business leaders are fearless -- even of hiring those who might be better at the business than they are.

Do your pizzeria employees know the law around customers with service animals?

An American Humane survey revealed that the majority of retail employees — including those who work at pizza brands — don't know how to accommodate the needs…

Papa John's names 18-year company veteran as new CFO

April 27, 2018

Papa John's has promoted Senior Vice President of Global Sales and Development Joe Smith to CFO for the pizza chain. The CPA has 33 years of experience in…

Domino's puts AI on the phone

April 23, 2018

Phone orders and breaking-edge technology aren't often used in the same sentence these days, but that is exactly where Domino's is putting its latest…

Study: Why hourly workers forced to work multiple jobs

April 20, 2018

About 38 percent of American workers earn $20 or less an hour through hourly jobs or gig work and need more hours to make ends meet, according to Snag's State…

Menu labeling law enforcement starts May 7: Last-minute checklist

by Betsy Craig — CEO and Founder, MenuTrinfo

With full FDA backing this year, menu labeling regulations will be enforced starting, Monday, May 7. These five last-minute status checks will help you ensure…

Mod Pizza promotes 3 executives

April 16, 2018

Mod Pizza has promoted COO Paul Twohig to president and COO, Megan Hansen to senior vice president of people and Lisa Luebeck to senior vice president of legal…

Free Webinar: TalentReef gives lowdown on dynamic recruitment, better employee experiences

April 3, 2018

With 80 percent of their customers in the restaurant business, the recruitment and retention experts at TalentReef understand the challenges restaurateurs face…

National Restaurant Association launches health care for member businesses

April 3, 2018

The National Restaurant Association has launched a UnitedHealthcare-based plan for small restaurant businesses that it's calling the Restaurant &…

Papa Murphy's names CFO

March 28, 2018

Papa Murphy's has appointed Nik Rupp as its chief financial officer, effective April 9. Incumbent CFO Mark Hutchens remains with the company as executive vice…

Restaurant staff wins big with tip regs as budget is signed

March 23, 2018

Restaurant servers and other on-site staff scored a victory today when President Trump signed the budget into law along with a provision that keeps tips in…

Equalizing genders' portions of the pie: Will pizza brands respond to Starbucks' challenge?

March 23, 2018

Equal pay for equal work: Starbucks said it has achieved it in the U.S. and the brand is challenging other restaurateurs to use tools the company is providing…