Papa John's lessons about founders, spokespersons, media training

by S.A. Whitehead — Food Editor, Net World Media Group

Where will Papa John's go from here as a pizza brand and what should pizza restaurateurs take away from the embattled brand's problems about media training?

Canada's Pizza 73's new HQ part of brand's expansion

July 13, 2018

Western Canada brand, Pizza 73, said growth and innovation are the driving forces behind a new 40,000-square-foot headquarters in Edmonton that opened last…

Schnatter out after using racial slur

July 12, 2018

Papa John's has severed all ties with Founder John Schnatter. At 10:59 p.m. the company's board said Wednesday night that it had accepted his resignation…

Little Caesars among brands queried by AGs on anti-poach pacts

Did Little Caesars or any of seven other limited-service brands cut anti-poaching deals to prevent competitors from hiring away employees? That's the question…

Domino's transitions to new CEO

July 3, 2018

The guard officially changed at Domino's this past Sunday, when 8-year CEO J. Patrick Doyle stepped down, as announced in January. Domino's International…

Pizza Hut named in wrongful death suit after fatal delivery driver crash

June 26, 2018

Pizza Hut's delivery practices are being called into question in a lawsuit filed this month by the son of a woman killed in a crash, which also injured his…

Your Pie franchisee on the power of an empowered staff

Your Pie franchise owner, Bob Rosato, relays his lessons learned about finding, hiring, and keeping great restaurant staff motivated and moving your brand…

HMSHost CEO elected to NRA board

June 18, 2018

HMSHost President and CEO Steve Johnson was elected to this year's National Restaurant Association board of directors, exclusively representing the airport…

[LIVE WEBINAR] Combating rising operating costs in a tight labor market

Make a note to join us June 19 for an hour of free expert guidance on taking some of the sting out of your labor costs, even as the hiring environment demands…

National Restaurant Association offers free harassment prevention webinars

June 1, 2018

This summer, the National Restaurant Association said its ServSafe sexual harassment prevention webinars are available at no charge to the restaurant industry…

New tip pool mandates could yield big fines for violating brands

A national labor lawyer is calling restaurant operators' attention to recently passed tipping legislation that may make them liable for big fines if they allow…

Domino's fires one, suspends another over encounter with paralyzed man

May 31, 2018

A Domino's franchise in Kingsport, Tennessee, terminated an employee and suspended a second one after they displayed what Domino's described as "utterly…

Survey: Employers hiring more summer help than previous year

May 23, 2018

Nearly all employers — 95 percent — said in a recent survey that they are adding more shifts this summer compared to last year. 

The power a social media policy plugs into your brand

by Kelly Jensen — Marketing Manager, PAR

Brands without well-researched corporate social media policies for employees are not only leaving employees in the dark, but also potentially exposing…

April restaurant sales best in nearly 3 years

May 17, 2018

For the restaurant industry, April did indeed bring showers, but those of increased business, according to the most recent data from TDn2K, showing that…

Hepatitis A in restaurant industry: Scary, inaction is scarier

by S.A. Whitehead — Food Editor, Net World Media Group

Hepatitis A is raising a harrowing spectre over the restaurant industry thanks to its rapid spread and high number of cases, particularly in the eastern half…

Papa John's CMO latest exec to go

May 16, 2018

Papa John's is in the market for a CMO.  Brandon Rhoten will sign off with the brand on May 25, according to an email from Senior Public Relations Officer…

Louisville Domino's, Old Chicago pizza employees diagnosed with Hepatitis A

by S.A. Whitehead — Food Editor, Net World Media Group

Two Louisville employees — one who recently worked at a Domino's and a second at an Old Chicago Pizza location — have been diagnosed with acute Hepatitis A…

The key quality of great pizza brand leadership: It's probably not what you think

by Bobby Shaw — President, Bobby Shaw Consulting

Great pizza business leaders are fearless -- even of hiring those who might be better at the business than they are.

Do your pizzeria employees know the law around customers with service animals?

An American Humane survey revealed that the majority of retail employees — including those who work at pizza brands — don't know how to accommodate the needs…