4 things you don't know about the ACA (but should)

The employer shared responsibility rules under the Affordable Care Act (sometimes called "pay or play") is just one more area that is moving so fast that many…

How to improve restaurant employee productivity: Part 3

To control labor costs, you need to look at several different metrics individually and collectively to get the most accurate picture and to make effective…

5 Tips to turn BoH staff into customer-experience superheroes

by Cherryh Cansler — Editor, FastCasual.com

Use these tips to transform your back-of-house staff into customer-experience superheroes — cape optional.

Strategic employee scheduling boosts consumer experience, bottom line

by Fast Casual

It may not sound as sexy as emerging technologies like mobile pay or cutting-edge digital signage, but workforce scheduling delivers just as much value.

How to efficiently train your staff about food allergies

Very minute or even trace amounts of a food can cause a reaction in a highly sensitive patient. However, these are often all preventable with the proper…

How to control labor cost using restaurant labor allocation: Part 2

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

In order to properly leverage labor allocation, it's important to understand what variables affect cost. Customer demand and employee resources are two main…

NorthStar Order Entry POS system has new features

March 15, 2016

Custom Business Solutions has released NorthStar Order Entry 4.0 with expanded capabilities for improving operations and increasing efficiency for restaurant…

5 little missteps that are killing your kitchen

Here are a few missteps you are likely to make that hinder you from maximizing your weekly cooking efforts.

Why calculating restaurant labor as percentage of sales is foolish: Part 1

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

It's safe to say, the timely collection of relevant, detailed and accurate information is critical to understanding labor costs.

How managing expectations leads to better return-to-work outcomes

Healthy employees are good for business, but the path from injury to resuming work duties is not always as smooth or efficient as your ordering process.

Marco's Pizza featured on 'Undercover Boss'

February 25, 2016

Marco's Pizza President and Chief Operating Officer Bryon Stephens appeared on the CBS show "Undercover Boss."

Video: Illegal Pete’s founder discusses how raising hourly wage to $17 has grown his business

by Cherryh Cansler — Editor, FastCasual.com

Employees get a food and drink credit, medical and dental insurance and tips, which all resulted to a 3.2-percent increase to the brand's bottom line.

What 5 qualities do you need in your frontline employees?

by Lon Southerland — Executive Vice President, GuestMetrics, LLC.

As restaurant operators, the most important thing we do is coach and develop our people.

HotSchedules, PeopleMatter partner to create workforce management platform

February 8, 2016

HotSchedules and PeopleMatter announced a multiphase partnership to create a restaurant industry workforce management platform.

Free downloadable webinar about how to integrate tablet POS now available

January 21, 2016

Tracking employees, managing inventory and engaging customers are three important areas of business that restaurant operators often find tedious, which is what…

Marco's Pizza president/COO to appear on 'Undercover Boss'

January 18, 2016

Marco's Pizza announced that President and Chief Operating Officer Bryon Stephens will be featured on CBS' award-winning series "Undercover Boss."

Domino's names new EVP, chief people officer

January 5, 2016

Domino's Pizza announced it has named Judy L. Werthauser to the brand's Global Leadership Team as executive vice president and chief people officer.

3 ways restaurants can optimize labor efficiencies to cut costs

Outdated and inconsistent scheduling practices are running rampant in the majority of restaurants, which is taking a toll on their bottom lines.

From broom closet to 4,700 stores: Papa John's CEO shares secrets to success

December 22, 2015

Papa John's Pizza CEO John Schnatter advises entrepreneurs and small business owners to focus on three strategies: Hire based on attitude but train for…

How 3 restaurants tackled holiday hiring

by Cherryh Cansler — Editor, FastCasual.com

Execs of Doc Popcorn, Kono Pizza and Maui Wowi share their strategies when it comes to hiring seasonal help.